Reviews

Buddy had exceptional and informative Maintenance Check list where he thoroughly explained what everything ment before leaving. He went beyond the scheduled service in a very thoughtful and friendly manner!

Jeremy G. was very professional and polite. Explained everything and offered assistance in getting our leak mitigated.

Had our heating unit replaced. Great job well done.

Incredibly professional service from office staff thru technician. Personable and knowledgeable.

Dylan was great! Arrived on time, did his job, was friendly, professional, and a pleasure to do business with.

Leon serviced our system today and it couldn’t have been better. Would definitely recommend

He was very nice and did a excellent job

Matthew very helpful and friendly. He programmed thermostat and explained as he went thru the setup. Would recommend him and company.

Heating and cooling inspection and maintenance repair.
Buddy was an excellent technician who was professional and efficient. Thank you!

Great electrical service

Jim Lovett came today and was great. Explained everything so I could understand easily. Great customer service skills and was very friendly.

DJ and Richard were great. Quick, friendly, and worked late to get the job done. Refreshing to meet someone in the construction industry with good morals, professionalism and clean language.

True trained professionals! Timely and efficient too. Great information and recommendations as well. 😊

Travis from COHCP was very personable and knowledgeable…answered all our questions …fantastic! We have nothing but good things to say about the customer service, follow up, and flexibility with scheduling. So far, all interactions and services have been 5 star and above!

Matt is a very efficient young man...polite and knowledgeable. Checked my furnace and heat pump, filters and connections. Matt made sure everything was explained correctly and sent me a copy of the report and invoice.

Blayke came out to perform the semi-annual maintenance check on my HVAC system. He was very personable, worked efficiently, and went over the findings which were also provided in a handy checklist. Very happy with the service.

Friendly, polite and efficient. Very professional!

On time. Professional. Explained everything. Thanks Jeremy!

We’ve had some really good, even great, technicians in the past, but Buddy was the best yet! He was very thorough and took the time to go through all the steps he took in the maintenance of our whole system. Well done, Buddy!

Thank you. Timely service.

Cameron was a super technician with knowledge of everything he looked at. Very good info of what to expect. Would recommend him highly.

Travis was great! We just had him come to do a regular maintenance-there were no issues
He called ahead to let us know he was on the way. He was professional and courteous.
I would highly recommend him.
Thanks Travis

Great service

Very informative told me things so I could understand what Jeremy was saying

Today was Heating maintenance day. As always the office alerts me of appt. & when Matthew is on his way. When Matthew is close, he alerts me of his arrival. He is very professional and friendly. I have been lucky that he has consistently been my technician and now I consider him a trusted friend.
Out of the van, into the house and right to work. He checks Everything.Inside then outside to the heat pump. I get an email report but he also explains what he did, what he found , any alerts i need to be aware of And answers any questions I have. And then I get a written checklist report. Awesome.
And yes, I do have a maintenance plan. I love hearing "no charge today". See you in the Spring, Matthew. Have a good, safe rest of your year!

Just had our annual checkup on the HVAC system - Mike was great and also let me know about the Greenshield Maintenance plan which is a great value - I’ve been really impressed with the service and original installation of our system 3 years ago and would definitely recommend Central OR heating/cooling/plumbing/electrical for any of the services they offer

Clay was great! Prompt, friendly, efficient, thorough and professional!

Leon Joseph and Benjamin Joseph arrived today…Leon was so very kind, understanding and explained in a very gentle manner…that I had contacted the wrong company for the issue I had. I recently did utilized your company for plumbing issues and by telling me that, it reduced my level of embarrassment greatly. Benjamin was just as understanding and gentle with me. His kind demeanor meant a lot to me. I promise to be more diligent in the future in requesting a service and hope and pray that Leon and Benjamin come.

Martin was outstanding. Explained everything and was all about saving us money. Every service tech that’s comes to our home is a 10. Martin was a 10+

We wanted to make the switch from our old gas furnace to a new more efficient electric heat pump. Chris came out to give us an estimate and he was friendly, professional and knowledgeable. Chris was amazing and he answered all of my questions and made himself available even on Sunday to answer all of my concerns. By Monday we agreed to move forward and by Tuesday morning installers Austin and William were at our house removing the old furnace and installing the new heat pump. Austin and William were fantastic! They were professional and guided me through the whole install. They were fast and efficient finishing the install before my wife got home from school. I highly recommend Central Oregon Heating and Cooling, they have a great team!

Richard inspected our H Vac system he arrived when he said he would work was completed parts were replaced and he was great!

Great experience working with Central Oregon Heating again. Leon and Benjamin did a fast and efficient main job and were friendly, funny, and easy to work with.

Travis was very professional and quick, great service!

Outstanding service. Came ontime, quickly completed the work. Clayton was friendly and professional

Martin was absolutely wonderful. We are on their regular maintenance schedule and it’s well worth making sure everything is in good condition. They don’t try to up sell you they put the customer first. I highly recommend them.

Our tech, Matthew couldn’t have been better. Prompt, communicative and passionate about what he does. A+++

Gus and Travis were outstanding in knowledge and customer service. I am very pleased with you service

Cameron was friendly, professional and fast....

This was our semi annual check up on heating. Richard was great. Did a good job. Answered all our questions.

Travis was great! Quick installing and great communication

Leon provided excellent customer service, went the extra mile and was very thorough and detail oriented. The service visit was quick and trouble free, Leon was friendly and easy to interact with, and overall an excellent experience. I hope I get Leon next time!

Lyle was professional, quick, and did a great job. I'll definitely be using Central Oregon Heating and Cooling moving forward.

Guys from Central Oregon Heating were very nice and did a cleaning of my mini split. They were pleasant and I feel good about being ready for winter Thanks!

Nice young man. Checked my system over and let me know I needed the blower motor serviced. Did not charge me because I’m on the service plan.

We had a visit today from Alex Bafus from Central Oregon Heating, he came to repair a kitchen faucet. Not only did he discover that it was missing a set screw, but arranged to have the appropriate part delivered to our home! He was knowledgeable, personable, asked if we had anything else that needed attention and we were 100% pleased with his service!

Great Customer Service, Very Professional ! Thank you to Dan who explained everything to me, and what options I had regarding services…. Dan is a definite asset to the company !! Always appreciate the team and everyone at Central Oregon Heating and Cooling !!

Buddy C was very good inspecting my HVAC system and explained everything to me.

Clay was on time and efficient. Very professional.

Mike D serviced our Trane Air Conditioner through Central Oregon Heating and Cooling in quick fashion and explained the best way to keep it running well

Matt came in Saturday morning to do general maintenance and cleanup of our gas fireplace. He was extremely friendly and professional. He explained everything he did along the way with exceptional detail. He replaced necessary components and got the fireplace working better than it has in years.

Jim from Central Oregon Cooling and Heating did my semi-annual tune up. He showed up and got right to work. Did all the maintenance both furnace and A/C quickly and efficiently. Everything was in good shape. There was something odd about the invoice but he called into the office and quickly got it all straightened out. Really nice, personable individual.

Called at 2pm on a Friday afternoon and our new hot water heater was installed by 5pm and $3,000 less than the other quote we received. Awesome service!

Taught me a lot about breakers. Excellent advice. We decided to wait to see how the breaker performs before repair. A good experience. Thank you!!

After a home inspection report noted some deficiencies in our furnace we had your service come out for an advertised $99.00 maintenance special. Matthew arrived in a timely manner with great communication on his arrival. He went through his maintenance process and also addressed the concerns of the home inspection report. He found a possible cause for the gas fumes and caulked the duct work. He verified we had no cracks in the heat exchanger. He was very thorough in addressing my concerns. He even requested help from a more experienced co-worker when a question came up that he was unsure on. Well done Matthew above and beyond!

Jim was able to find out that all our fireplace needed was a new 9v battery which I supplied. The unit is working perfectly now.
Thanks Jim, great job!

Lyle is always honest, respectful, kind and reliable with great customer service. Wr appreciate you.

Buddy was very knowledgeable and efficient.

Buddy was friendly and very knowledgeable!

Gus was awesome. He repaired a water leak. He arrived ready to shine and he did. He was prompt, fast, highly skilled, thorough, informative, honest and totally professional. Thanks Gus, I am so very appreciative of you and COHCP&E.

Martin was awesome too. He repaired our gas fireplace. He was fast, punctual, friendly, informative and totally professional. Thank you!

Excellent fix everything up like new. Blayke was very polite and professional. Did a great job. Thanks

Buddy C was timely, professional, and explained everything.

The service people are always on time, or arrives early. Appreciate that they call and text when they're on their way.

Nothing worse than coming home from out of town to discover a large water leak outside that needed to be dealt with immediately. After we turned off water to the house This fantastic Central Oregon plumbing crew jumped on this immediately for me and got it solved quickly. Being without water until a repair is made can be pretty tough going as most people know so thanks again for the very quick response, courtesy, and fair pricing.

Alex & Jesse just finished installing a new hot water heater for us. They were very professional and explained all the work to us. Cameron was also here to do some electrical work and went out of his way to run and get matching color outlets and switches. Would definitely call again when needed.

Cameron was very good at explaining the issue and troubleshooting the solution

Leon and Ben were fantastic for us. They arrived when they said they would. They were effective and efficient in providing our furnace and air conditioner maintenance. And, most importantly, they explained each and every action they took to ensure continued proper functioning of our household infrastructure. We look forward to having them continue their fine work for us in the future.

Leon and Ben did a great job. Fast , skilled, friendly, asset to your team

Cordial, capable, efficient, on task, and great attention to detail. Our last payment had not been logged and showed we were behind. I found the canceled check, and the technician made the correction. He was very polite, considerate, and listened very intently.

Always great service.

I appreciate how Clay during annual inspection explained what he was doing and why, then showed me how to save money by showing me how to get and replace the furnace filter, then explained how a light spray through the AC filter would be good self maintenance

Great job!
So polite🦋

Travis called ahead of time like he was asked to do. Arrived on time with a very friendly attitude. Did the work completely and gave me a detailed explanation of my system. I will request him next time because he was very pleasant to work with. Thanks Travis.

John and his apprentice did an excellent job in replacing our old faucets. They were courteous and professional. They double checked everything and made sure we were satisfied with the work they did. They did an awesome job 👏.

Martin stayed past 8 pm until he found out was causing my Heat /Cool Pump not to work.

Matthew D. provided superior service for us today. His inspection was thorough. He then educated us on the system and informed us of his observations. He offered recommendations and solutions. He demonstrated work ethics that left us knowing we can trust his workmanship. Thanks Matthew!

Clay was great but the company biffed the schedule and sent him too late.

Chris from the HVAC service team did an excellent job at one of our rental units. The service was thorough, his communication was great, and the price was reasonable as well. I will definitely call back in the future. Thank you.

Great maintenance service as usual. Blayke was very professional and knowledgeable. We couldn't have asked for better.

I always have consistent, positive service with COHCP&E. Jeremy is no exception. Great experience. Thank you!

They got to our fireplace issue the same day we called for an appointment. Buddy was awesome! He contacted us in advance to let us know he was on his way. Very polite and knowledgeable. He had our fireplace up and running in no time. I hope we get Buddy next time if we have an issue.

Chris from Central Oregon Heating is a very efficient technician. Very thorough And he +explained everything to me. Thank you

The guys were great, professional and courteous. Identified the problem and suggested solutions.

Friendly, good attention to his work, explained what he was lookng for as he worked and answered all of my questions

Trevor was polite, friendly and efficient. Had the problem diagnosed and fixed quickly. Central Oregon Heating and Cooling should be proud of him. Thanks again Trevor.

Norm was fantastic!! He was punctual, a great communicator and really cared about delivering value and a good experience for the customer. Would definitely trust Norm and Central Oregon Heating, Cooling, etc for another water heater maintenance appointment or any future water heater needs.

Ductless heatpump maintaince

I sure liked the 2 for 1 deal on my furnace and air conditioner. Jeremy and Benjamin did a thorough job checking out both, answering all my questions, as well. They were pleasant, respectable, and got the job done. I sure appreciate the great service, Thank you!

Dylan was on time and went Wright to work and explained what he did also made recommendations on how to keep things working at there best.

I had a wonderful experience with the installation of our new water heater! I could not have asked for more of a gentleman in Alex. His work was done quickly and very efficiently and he left the site cleaner than he found it. Thank you so very much Central Oregon Heating and Cooling, your employees are amazing.

Matt came to do an annual tuneup. He was meticulous and repaired my timer which another company said would need to be replaced at $500. Matt is efficient, smart, courteous. Highly recommend.

Blayke did a thorough maintenance on my 1-year old HVAC system. He also presented a sign-up for discounted services saving me money on this call. His communication was timely and clear and he is a very nice guy.

I was a great experience. Couldn’t be happier.

Alex was super helpful and even gave me some maintenance tips to keep the new water heater in check!

Excellent and friendly service! Thank you!

Martin was awesome! Very thorough, prompt and personable. I will highly recommend Central Oregon Heating, Cooling, Plumbing, to all of my clients.

Excellent

Blayke was very knowledgeable and professional.

Spencer from Central Oregon Heating, Cooling, and Plumbing arrived at our home shortly after we initiated the service call.

Spencer called immediately upon his arrival, was courteous and knowledgeable, and quickly diagnosed and resolved our HVAC issue, restoring our A/C during a hot August day.

We are very thankful for Spencer and his company’s efforts and won’t hesitate to use them again. They were great to work with.

Both technicians were friendly knowledgeable. The drain was cleared quickly and they continue to flush the lines to ensure problem was resolved, not just pack up and leave immediately. They also took great care to clean up after themselves.

Technician Leon Joseph performed a maintainence check up on our furnace. He also cleaned an electronic filter & reviewed our HVAC duct work system with us. I highly recommend his service!

You guys have always gone above and beyond. I so appreciate you showing up the very same day.

Richard G. AC maintenance did an amazing job for us yesterday when our AC sprung a leak. He returned a 2nd time to fix it. Great job Richard. What a great company!! And a great guy. 5 stars

They showed up on time and fixed the issue quickly. We will use them again.

Trevor was sharp, professional and well-mannered.
He did everything in short order with enthusiasm.
Thank you TREVOR.

Always appreciate "specials" in this day & age:) Called to schedule and accommodated to my life schedule! Great follow up care for reminds and courtesy call out as promised. Fantastic communication to technician Dan, who also performed courtesy call out as requested. Arrived on time with friendly and personable nature. Receiving extra attention as in attendance for my appointment was new to the company but not industry was Buddy. Dan and Buddy introduced themselves and explained what to expect from their visit. I understand how in some "customer service" positions, can be annoying to have a customer stand over them as the work is being done.. not these 2. Welcoming my questions AND answering in a manner that me, a simple homeowner could understand:) I really appreciated that extra energy of just not being their job to answer or even better, no evidence of being annoyed by being asked. GREAT SERVICE!! Confidence and comfort knowing that I will continue enjoying the temperatures that I choose. THANKS GUYS !!! PSA I was handed a business card to submit a review on with one of those QR CODES and will get around to that BUT wanted and able to get this out right away as my efficiency is on a keyboard and not the cellular phone. Sealing the deal for anyone on the fence about spending $99.

Friendly and informative

Fantastic customer service by Lyle from COHC! He was prompt, kind, and informative. 10/10

Prompt and very professional service.

Clay was very efficient and helped us understand how to operate the EcoBee thermostat that he installed.

He was very professional and knowledgeable with all of my questions.

Leon was quick and complete in his service at my house.

What an amazing person Eric is he explained to us what will take place on Thursday . They are replacing my heat pump. He is the best person we have ever spoken to. He has earned 1000 points from us and I wish we could add more. He is a fantastic person !!.

I usually don't publicly post reviews but I was so impressed with Central Oregon that I couldn't resist. They were top notch, quick and genuinely caring for our needs and not trying to make a quick sale. We replaced our old gas water heater with an electric one and we also had them install a Daikin Mini Split AC in our upstairs bedroom because it never cooled down well with the rest of the house. I LOVE how QUIET and efficient the Daikin AC is! Thank you Alex, Ben, Jason, Brian, Dominic, Sage, Jax and Spencer for all your hard work.

We recently got our HVAC tune up from, Jim from Central Oregon Heating, Cooling, Plumbing & Electrical. He did an amazing job. He got here when he said he would, answered all our questions and got the job done quick. Jim was very friendly and knowledgeable. We will definitely be recommending him and the company to our family and friends.

Great job. Loved the time line
In and out in one day. Highly recommended

Spencer was on time and very thorough. Reviewed with me the issues and wasn’t pushy about sales or services. Excellent customer service and work. Will definitely use again!

I had a fantastic experience with this HVAC company during my recent annual maintenance service. Lyle B. was the technician who came out, and he was absolutely wonderful—kind, friendly, and extremely professional.

Lyle took the time to thoroughly clean and inspect the entire HVAC system, making sure everything was running efficiently. He explained each step of the process clearly and answered all of my questions with patience. It’s clear he takes pride in his work and genuinely cares about providing top-quality service.

It’s not every day you come across someone so courteous and knowledgeable. I’ll definitely be requesting Lyle B. again for future maintenance, and I highly recommend this company to anyone looking for honest and reliable HVAC service!

Awesome job!

Best HVAC company I've ever worked with, hands down. Our AC system shut off on the hottest day of the year. They had someone come out within 1.5 hours and determined the zone control board had failed. They sourced the part the next day (today) and will have it installed tomorrow. And they figured out a way to get us at least rudimentary cooling with one thermostat in the meantime, which we appreciated because it's still super hot. Highly recommended!

Jim did a great job servicing our heat pump and furnace!

Very thorough and pleasant to work with.

Trevor was super helpful with the issue with my mini split. Thanks Trevor!

Leon Joseph called before arriving, got right to work, explained the cleaning, and clearly explained the Greenshield Program to which we subscribed. Mr Joseph thoroughly cleaned the A/C unit and left everything clean. Happy he visited and look forward to seeing him this fall. Highly recommended !!

The repairman was very polite and explained what he was doing. He covered his shoes while in my house. I'm sorry I forget his name. He has been here before and is always very professional and personable.

Replaced a broken garbage disposal unit. Quick work, very professional.

Clayton was an absolute pleasure to have here and servicing our equipment. He has the perfect personality to be the face of Central Oregon Heating on service!! We like all that have been out but Clayton really stands out. Thank you