Reviews

Dylan was very thorough and professional. He explaied what he was doing as he worked. He was friendly and pleasant.

Colin was awesome! Handled our issues, answered our questions with kind professionalism, and checked for problems we would have missed. This is what you want when you are concerned with protecting your home!

Terrific work by Jeremy G.. Totally professional and answered all my questions. Thank you.

Thank you Brian, Lance and Jerrod for doing a great job in installing a new HVAC system in our home! Thank you Central Oregon Heating and Cooling for getting a good price and for immediate installation!!

We've had a lot of bad experiences with contractors since moving to Bend, but these guys have never let us down. I'm just mad we didn't find them first to save us from the shenanigans of other companies. They have helped with several projects at our home, are incredibly fast to respond, and everyone we've had here has been awesome to work with. Funny, kind, and respectful as well as knowledgeable in their fields. Every contracting company should strive to operate like these guys. Would give 6 stars if it was possible.

Edit to add: I really wish I could give these guys a 5 star review for every time they come out to our house! Today was an emergency call for a contractor putting some nails through our power lines. They had our issue resolved same day.

Dylan did a great job! Very thorough and explained everything to me. Great job!

Thisxwasxaxwarrent maintenance service. No charge. Tech was professional and knowledgeable. Great setvice

The installation went very smoothly. Everyone was very professional. I would recommend Central Oregon Heating.

Clay M and Ben J did an awesome job. Friendly and professional, finished the job in timely manner. Clay. I hope you'll graduate to working solo after today. COHC you hire truly great people

Tech was great found the problem right away!

Martin was awesome! Very thorough, prompt and personable. I will highly recommend Central Oregon Heating, Cooling, Plumbing, to all of my clients.

The two technicians did a heating and cooling check and found a weak capacitor in the cooling system. They were on time, quick and polite. Good job!

Checked the system out, identified the problem and got the info we needed to fix it.

Furnace and heat pump

Prompt, friendly and professional! Thanks!

Leon did a great job on our heating and air conditioning system. He was on time, worked around the difficult access conditions of our unit and let me know all of the details of the service. Thanks for the great service Leon.

Thank you Martin for continuing to deliver the best customer support from COHCPE. So very grateful for you checking every possible scenario and explaining details. This whole company rocks!

Martin has truly outstanding customer service skills, in addition to his technical skills. He came out to redo a job done poorly the day before. Not only did he correct the inefficiencies but rechecked everything to make sure it was okay. He is a credit to the company.

Alex did a wonderful job.

Jeremy did a great job, was very thorough and communicated what he was seeing throughout the service. Thank you!

Very nice and informative people.
Promt scheduling with good communication.
I highly recommend COHC

Buddy was fantastic! He quickly diagnosed the problem and explained everything in detail so I understood exactly what was going on. He was knowledgeable, thorough, and very professional. On top of that, he was friendly and personable, which made the whole experience so much better. I really appreciated his attention to detail and the confidence he gave me in the repair. Highly recommend Buddy for any HVAC needs!

Very knowledgeable and helpful!

The guys were super great. On time, professional, and very friendly. They were able to fix my sink drain quickly and gave me helpful preventative tips to prevent the problem from happening again. Would highly recommend. Thank you!

It was a great experience! The HVAC technician, Martin, was excellent at informing me about what was needed to be done before he proceeded to make the repairs. I also appreciated his respectful communication and kind demeanor in answering my questions. Good job and now my AC is working and my home is cool a again. Yay! Cate Cushman

Jeremy was very courteous, professional and thorough. He did a great job

Jeremy has been great. Love his candid and straightforward communication. Very friendly, prompt and thorough. Great work!

Excellent

We appreciated comprehensive visits from 3 COHC technicians (electric, plumbing & HVAC) today. GREAT service, professional & responsible team!

Austin was knowledgeable and fixed every little thing originally done wrong. He was polite and friendly. And quick and efficient

Lyle appeared on schedule to repair a faulty unit. He was friendly and demonstrated excellent professional skills in addressing the problem with the faulty unit. We appreciate the reliability of services offered by the people of Central Oregon Heating and Cooling.

Excellent service

I had a problem with my mini split backing up an leaking water inside. Our tech, Buddy, came out the very next day and knocked the problem out in no time! One of the best customer service experiences I've had in years. Can't give enough praise to this company and to the tech. You guys rock!!

Our technician, Buddy, was great to work with.

I don't know where they found Adam Brown but he is a gem. Really felt like I was being taken care of and the work he did was stellar. A+ service dude!

Lyle was amazing! Definitely recommend him, he fixed our ac quick.

We had an excellent experience with the new heat pump installation. Cody and Manny were very professional, knowledgeable and friendly. They did a wonderful job.

Service was fantastic!

They answer the phone. Easy to schedule a tech. Always polite and professional. Special thanks to Trevor for taking the time to explain the reasons for my heating and cooling issue.

On time and very professional.

Mike and his helper were very efficient and knowledgeable. I was very pleased.

Solved our problem with the air conditioning. Very helpful and did a nice tutorial as a refresher of the thermostat settings.

Blayke was very knowledgeable and professional.

Everyone at Central Oregon Heating, Cooling, Plumbing, Electrical were wonderful to work with. Alex was our project manager and talked me through the different aspects of replacing our furnace and AC units, including the pros and cons of different options. Their estimate was lower than another company, which was also nice to work with, but we got better equipment, so more bang for the buck. Brian and Lance were there early on the installation day and worked hard all day. They explained what was going on throughout the day as we were in and out of the house. They left the house nice and clean. Brian helped explain our new Ecobee smart thermostat. Spencer was the electrician whom I met briefly as he was hard at work. I look forward to working with Central Oregon Heating & Cooling for our future needs.

My A/C Decided to stop working on a holiday weekend. Mike fixed my A/C quickly and answered a lot of questions I had about maintenance and thermostats. Nice to have the upstairs cool again.

This is a follow up. I had my annual A/C system maintenance done (which I had not done in 8 years). Again Mike did the service check and cleaning of the outside unit. He also helped me with the install of our new wireless thermostats. Much appreciated!

Leon Joseph of CO Heating came on a Sunday morning to fix our AC unit! He was professional, knowledgeable and quickly found the issue which was a condensate line that was clogged. He explained everything thoroughly, checked our thermostat, gave us a lesson on how to control it and we were so pleased by his service!

Mikes the best! Makes me happy to know that I’m getting the best HVAC service in town!

Leon Joseph was a professional, communicative, and efficient technician. He evaluated, cleaned, and tuned up our system. I would love to have him service our equipment in the future.

Fantastic service! Thank you!

Spencer from Central Oregon Heating, Cooling, and Plumbing arrived at our home shortly after we initiated the service call.

Spencer called immediately upon his arrival, was courteous and knowledgeable, and quickly diagnosed and resolved our HVAC issue, restoring our A/C during a hot August day.

We are very thankful for Spencer and his company’s efforts and won’t hesitate to use them again. They were great to work with.

John M. and Ethan P. were just here (late on a Friday evening) to help us and they were fantastic! Super professional, trustworthy and did an absolutely beautiful job moving our gas line! They checked in with us throughout the work & answered all of our questions!

Austin and William installed a HvAC within my home. They were great, very nice/efficient and felt very comfortable with them within my home!

Brian, Dominic and Harley installed our new HVAC system. So grateful for their hard work and service! Very professional.

Cameron was great! After questioning me about the issue, he solved the problem and made us feel safe in our condo at 7th Mountain.

Leon came over and did the regular service for our furnace, A/C and also to service a fireplace that wasn’t working. Got everything checked out, cleaned up the fireplace like new and figured out the issue.

Both technicians were friendly knowledgeable. The drain was cleared quickly and they continue to flush the lines to ensure problem was resolved, not just pack up and leave immediately. They also took great care to clean up after themselves.

Nathan and Deric were extremely knowledgeable and helpful. Highly recommend him and Central Oregon Heating, Cooling. & Plumbing.

I'm very satisfied with the maintenance work Richard did on my heating and cooling system. I would highly recommend him

Service technician Travis was great… personable and efficient. Basic maintenance check was successful and quick.

Jeremy did a great job for my client recently. Spent a lot of time and explained his work. I always appreciate Central Oregon Heating and Cooling and the way they conduct business. Jeremy was kind, friendly, helpful, and knowledgeable.

Martin was friendly & professional. We had a good discussion about your newer services & we're glad to know we have a reliable company to help with more than the HVAC system. We enjoyed having Martin in our home.

Spencer seems knowledgeable. He fixed my furnace leakage. He said it shouldn’t be leaking. I hope so too🤗

When we first moved to central Oregon, we used COHCP at the recommendation of our realtor. They exceeded our expectations and we’ve been a loyal customer since. Recently we had Clay come service the furnace and AC at our new home. He was thorough in his inspections and took the time to explain everything (including my semi-related questions). A fantastic experience as always. Thanks COHC!

We had Central Oregon H&C do all the system in our new home 11 years ago, and still rely on them today. We needed a plumber, searched the web, and found that they now do plumbing. They sent a journeyman & apprentice, fine people! Job was completed promptly, everything left in a very clean state, and the job done perfectly. I will recommend Central Oregon H&C&P to anyone needing plumber, heating & cooling tech.

Prompt, professional, solved my problem. My AC suddenly stopped working during a heatwave and wildfire smoke so this was URGENT. I called COHC at 2pm and they said they could get someone to come over that day before 7pm (the other company I called said they couldn't get to me till Tuesday!). Spencer showed up a couple hours later, diagnosed my problem, (capacitor), and despite there being an active wasp nest a foot away from the unit (inside the breaker box) and I said they could wait til the next morning it was his call, he still braved it and quickly fixed it! SO GRATEFUL!!! Also, the lady who made the reservation was super sweet.

Martin was very knowledgeable and good.

Josh is awesome he knows his stuff. He came out, looked things over, and gave us a reasonable estimate. I will ask for Josh when we schedule service. Very happy we called Central Oregon heating and cooling. Thank you

Quick service and very helpful!

The service man came to our house promptly, reviewed the price and installation costs before starting the job. He was polite, efficient and cleaned the area he worked in. He answered our questions and double checked his work.

Martin did a great job and answered all of our questions. Very nice young man. He loved our antiques.

Bryan came by. He was knowledgeable, kind, concerned and explained my options. He also made great suggestions.

Technician Leon Joseph performed a maintainence check up on our furnace. He also cleaned an electronic filter & reviewed our HVAC duct work system with us. I highly recommend his service!

Team was great. Very transparent and friendly.

Best service!!!!! You never need them until you do Right!!!!! And when ever we have needed them they have been johnny on the spot ever time. Always great attitudes, helpful with my dumb questions and quick to repair replace or just get the damn stuff up and running right.
GREATLY APPRECIATE Central Oregon Heating and Cooling

Punctual, professional and great communication!

Travis was very professional and polite. They always do such a good job

RJ and Ryan were awesome guys. Job well done. Very pleasant to work with

You guys have always gone above and beyond. I so appreciate you showing up the very same day.

Leon is great. Prompt and loved the professionalism.

I had the HVAC system checked out by Travis at COHC under their maintenance program and he did a thorough job with a detailed report about how best to manage the system for maximum efficiency year round. Also, he complimented and thanked me for my air filter management, yes he did that!

Technician was friendly and knowledgeable and was able to get me set up with a maintenance plan and I will definitely be recommending them to friends and family

Richard G. AC maintenance did an amazing job for us yesterday when our AC sprung a leak. He returned a 2nd time to fix it. Great job Richard. What a great company!! And a great guy. 5 stars

Quick and answered all my questions and great communication before during and after appointment

Jax was great!

Spencer did a great job and didn’t try to oversell!

Clayton was great. He is very knowledgeable and fixed our Heat pump A/C issue immediately.

They showed up on time and fixed the issue quickly. We will use them again.

Very helpful and knowledgeable. Always great service.

Trevor was sharp, professional and well-mannered.
He did everything in short order with enthusiasm.
Thank you TREVOR.

Always appreciate "specials" in this day & age:) Called to schedule and accommodated to my life schedule! Great follow up care for reminds and courtesy call out as promised. Fantastic communication to technician Dan, who also performed courtesy call out as requested. Arrived on time with friendly and personable nature. Receiving extra attention as in attendance for my appointment was new to the company but not industry was Buddy. Dan and Buddy introduced themselves and explained what to expect from their visit. I understand how in some "customer service" positions, can be annoying to have a customer stand over them as the work is being done.. not these 2. Welcoming my questions AND answering in a manner that me, a simple homeowner could understand:) I really appreciated that extra energy of just not being their job to answer or even better, no evidence of being annoyed by being asked. GREAT SERVICE!! Confidence and comfort knowing that I will continue enjoying the temperatures that I choose. THANKS GUYS !!! PSA I was handed a business card to submit a review on with one of those QR CODES and will get around to that BUT wanted and able to get this out right away as my efficiency is on a keyboard and not the cellular phone. Sealing the deal for anyone on the fence about spending $99.

Friendly and informative

Fantastic customer service by Lyle from COHC! He was prompt, kind, and informative. 10/10

Prompt and very professional service.

Clay was very efficient and helped us understand how to operate the EcoBee thermostat that he installed.

He was very professional and knowledgeable with all of my questions.

Leon was quick and complete in his service at my house.

What an amazing person Eric is he explained to us what will take place on Thursday . They are replacing my heat pump. He is the best person we have ever spoken to. He has earned 1000 points from us and I wish we could add more. He is a fantastic person !!.

I usually don't publicly post reviews but I was so impressed with Central Oregon that I couldn't resist. They were top notch, quick and genuinely caring for our needs and not trying to make a quick sale. We replaced our old gas water heater with an electric one and we also had them install a Daikin Mini Split AC in our upstairs bedroom because it never cooled down well with the rest of the house. I LOVE how QUIET and efficient the Daikin AC is! Thank you Alex, Ben, Jason, Brian, Dominic, Sage, Jax and Spencer for all your hard work.

We recently got our HVAC tune up from, Jim from Central Oregon Heating, Cooling, Plumbing & Electrical. He did an amazing job. He got here when he said he would, answered all our questions and got the job done quick. Jim was very friendly and knowledgeable. We will definitely be recommending him and the company to our family and friends.

Great job. Loved the time line
In and out in one day. Highly recommended

Spencer was on time and very thorough. Reviewed with me the issues and wasn’t pushy about sales or services. Excellent customer service and work. Will definitely use again!

I had a fantastic experience with this HVAC company during my recent annual maintenance service. Lyle B. was the technician who came out, and he was absolutely wonderful—kind, friendly, and extremely professional.

Lyle took the time to thoroughly clean and inspect the entire HVAC system, making sure everything was running efficiently. He explained each step of the process clearly and answered all of my questions with patience. It’s clear he takes pride in his work and genuinely cares about providing top-quality service.

It’s not every day you come across someone so courteous and knowledgeable. I’ll definitely be requesting Lyle B. again for future maintenance, and I highly recommend this company to anyone looking for honest and reliable HVAC service!

Awesome job!

Best HVAC company I've ever worked with, hands down. Our AC system shut off on the hottest day of the year. They had someone come out within 1.5 hours and determined the zone control board had failed. They sourced the part the next day (today) and will have it installed tomorrow. And they figured out a way to get us at least rudimentary cooling with one thermostat in the meantime, which we appreciated because it's still super hot. Highly recommended!

Jim did a great job servicing our heat pump and furnace!

Very thorough and pleasant to work with.

Trevor was super helpful with the issue with my mini split. Thanks Trevor!

Leon Joseph called before arriving, got right to work, explained the cleaning, and clearly explained the Greenshield Program to which we subscribed. Mr Joseph thoroughly cleaned the A/C unit and left everything clean. Happy he visited and look forward to seeing him this fall. Highly recommended !!

The repairman was very polite and explained what he was doing. He covered his shoes while in my house. I'm sorry I forget his name. He has been here before and is always very professional and personable.

Replaced a broken garbage disposal unit. Quick work, very professional.

Clayton was an absolute pleasure to have here and servicing our equipment. He has the perfect personality to be the face of Central Oregon Heating on service!! We like all that have been out but Clayton really stands out. Thank you

Matt was very professional and courteous! I believe I'm good to go! Thank you Matt!

Just had my AC system inspected. Technician was on time and completed the task efficiently. Good discussion and explanations. I've been using COHC for maintenance services for the past few years and they always deliver...good people, knowledgeable technicians, and reasonable costs. I highly recommend COHC.

Cordial, capable, efficient, on task, and great attention to detail. Our last payment had not been logged and showed we were behind. I found the canceled check, and the technician made the correction. He was very polite, considerate, and listened very intently.

Travis called ahead of time like he was asked to do. Arrived on time with a very friendly attitude. Did the work completely and gave me a detailed explanation of my system. I will request him next time because he was very pleasant to work with. Thanks Travis.

COHCP&E's electrician, Cameron Mode, and apprentice, Andre, are two fine examples of what it means to provide friendly, knowledgeable and reliable service.
COHCP&E answered my call in a timely manner and sent this perfect duo to evaluate/correct original (existing) issues noted in a Pre-Listing Home Inspection. Andre, thank you for correcting one of those issues and clean-up in a cramped crawl space, and for providing a photo of your work!
Cameron, thank you for your part in clearing up another issue. And thank you for your sincerely-felt words of encouragement that worked on bringing down the stress that comes with preparing a house for sale.
Both of you brought a great start to my day!

Clay came out this week to perform my 6-month maintenance and filter change on my heating unit and also checked on my air conditioner. Both were replaced/installed 2 summers ago. I have been happy ever since. both units do their job with quiet efficiency (I didn't know every corner of my house could have the same temp - summer and winter!). Clay called when he was 20 minutes en-route and was as professional as any of the staff from C.O. Heating who have kept the house toasty in the winter and cool on the hot summer days. That's all I need!

Nathan was prompt,, efficient, and professional while assessing and fixing our plumbing problem. We had some clogged pipes and flooding of the back bathroom. He went above and beyond to clear the problems. I highly recommend him…and Central Oregon Heating and Cooling.

Had an outlet start sparking in the middle of the day and had to shut down my office till it was fixed, and couldn’t get any other company in town out in a timely manner to fix the fire hazard but these guys were able to get out to my place within 2 hours and had the issue fixed in no time! Having one company who does it all has been extremely convenient when looking for work to be done on our duplex. Highly recommend these guys!

DJ Wilson came to our home today to talk to us about replacing our heating and cooling system. First of all he was right on time! He is extremely knowledgeable, polite, efficient, intelligent, friendly, courteous, clean, personable, respectful, caring and professional. We feel like we have another son in DJ now! Thank you so much for your patience dealing with us and our questions! You are an exemplary person and a credit to your occupation and Central Oregon Heating and Cooling!

Very impressed with response from Central Oregon Heating and Cooling. From the front desk to the technicians, (Austin, William), installers, electrician, (Jared) and project manager (Alex). All personnel were courteous, professional, dedicated, arrived on time, and thoroughly cleaned work site area. Installing our A/C Heating system took approximately 6-7 hrs to complete. The ladies at the office were helpful with answering our questions, arranging scheduling and returning our calls. Thanks to all that responded.