Reviews

Chris came to do a maintenence on our heat pump. He was friendly and courteous and knows so much about heating and cooling units. He took his time and explained every step. We also purchased a maintenence plan and a thorough cleaning of the wheel, the outside unit and a surge protector to be done the next day.

Jeremy G was excellent! He was very informative and did a great job! Thank you!

I enjoyed the HVAC SERVICE provided by Spencer.
He was on time, polite, very knowledgeable regarding my remote controlled thermostats.
I encourage you to call Central Oregon Heating and Cooling for the many services they offer.
Happy Spring!
They have Spring maintence special at this time, $99.00 per unit.

Timely accurate response. Thorough troubleshooting. Live discussion during the troubleshooting activity.

Great professional service

The lights in the bedroom closet went out and Cameron was able to offer suggestions and options for replacement and getting our lights back on!

Great attention to detail very thorough job!

Jeremy was professional, friendly and has our best interests in mind. Well done!!

Timely, professional, priced competitive. Highly recommend!

I was thrilled to be able to get a technician out right away considering I didn’t call until late afternoon! Tyce was fabulous! Very knowledgeable and took his time with all of my questions! He was thorough and did a fabulous job!

These guys are truly awesome! I called with a safety concern of an elderly clients electrical panel and they were able to get Josh out in literally 2 hours from the time I called. Josh was knowledgeable, professional and friendly and diagnosed the issue within minutes. The company sent out Rusty first thing the next day to install a new panel. Great customer service and communication.
Now my client is safe and we’re happy with the timeliness.

Richard Garland did a great job fixing our issue with the heat pump not working. He was very professional

Central Oregon Heating installed our furnace and heat pump about 4 years ago in our new house and have come out a few times since for periodic maintenance. The service has always been great, techs are always nice and knowledgeable, they're great to work with! The most recent trip was for spring maintenance and they found some warranty issues that need repairing that I wouldn't have caught so it was greatly appreciated.

The technician was courteous, thorough and informative. He reviewed everything with me in an easy to understand way.

Martin was here to take care of my gas fireplace and was on time, professional, friendly and efficient! Thanks!!

Kion was great

Your guys were excellent

We had a great experience with our technician replacing our toilet seat. We have been very happy with Central Oregon Plumbing and heating!

Nicolas (Buddy) was so thorough, knowledgeable and informative that I requested and scheduled him for a second home heater inspection! He is great!

This was the most thorough inspection I have had from this company. He explained things, and did a great job. He maintained and cleaned the unit, installed a surge protector and I signed up for their Greenshield membership for further devices. I highly recommend Chris L.

Cameron did an awesome job and worked had to figure out the problem. He kept us informed throughout the process. Hopefully we wont have any more problems but hope if we do he comes to our rescue.

Martin with COHC arrived quickly and was excellent in getting my furnace issue resolved! Would highly recommend Martin for HVAC repairs

Explained options in detail, confident in Norm’s customer first approach

Great maintenance service as usual. Blayke was very professional and knowledgeable. We couldn't have asked for better.

Dylan’s service was thorough and his communication during the process clear and professional.

I've only been using COHCP for the 8 years or so but every one of their staff is professional and goes the extra step to be helpful. They take their jobs personally which ensures the work they perform is done with the best practices, care to the customer and their situation and pride in their work. I highly recommend them and their yearly plans to service your equipment. Wayne, Lyle and Dillon are rockstars!

Recently had a yearly maintenance appointment with Central Oregon Heating and Cooling. Jim came out and was great. He did the routine checkup, but we also discussed a potential upgrade to our thermostat that could possibly save us on our power bill. He wasn't pushy and mentioned possible rebates and devices he would recommend. Also told me how I could install it myself or call him back out to do it for us if needed. Thank you Jim for your advice and professional service.

Great experience with Jim Lovett! He tuned up our furnace and replaced our filter.

Very professional, covered everything so it was easy to understand. Enjoyed the visit and conversation. Hopefully next time I get this done Dylan will be doing it.

Great installation team, Dustin and Carlos with help from electrician Spencer. They had our old equipmet out and new Carrier HVAC system up and running in 6 hours. Impressive. Thanx guys.

We recently had our A/C unit replaced. COHCPE provided excellent service and expertise. Jesse, Jordan and Spencer were all outstanding technicians...very professional and personable. They provided clear explanations and excellent knowledge pertaining to the A/C installation and all electrical issues. Although it was a big job lasting several hours, they worked very efficiently and cleaned up nicely afterward. It was a pleasure to have them here. Thank you COHCPE.

Excellent service. Kion was very professional and personable. Easy to work with and explained everything. Very pleased with the outcome...will definitely use COHCPE in the future.

I’m giving Richard 5 stars—he was knowledgeable, prepared, and did a great job fixing my heat pump. However, my experience with the system itself and the initial installation has been very disappointing.
​Every time I go to change the filter, my drywall crumbles and the door has sharp edges and was poorly fitted. I was promised an easy-access setup, but after a chaotic two-day install involving a blown fuse, that never happened, and the salesperson has since left the company.
​Most importantly, the performance is lacking; I was told this unit was perfect for my home, yet it struggles to cool even when it’s only 70°F outside. To top it off, I was never informed that I needed regular professional service to keep my warranty valid. Finding out my warranty could have been voided because of a lack of communication from the sales team is incredibly frustrating.
​I’m grateful for Richard’s help, but the company’s initial installation and follow-through have fallen short of expectations.

CHRIS was very friendly, courteous, efficient and good at answering questions. He did a great job.

HUGE shout out to Kirkland for addressing an issue with our tankless hot water tank. He was incredibly knowledgeable, communicated clearly and truly was a pleasure to work with.

Friendly and helpful.

Excellent prompt service-explained in detail!
Fixed our fireplace- Martin was great! Thanks

I want to thank Leon for his attention to detail and friendly service!

Jim was great

Service Technician Richard Garland was on-time, thorough, and took the time to explain his work before he left. I highly recommend COH.

Job well done. We liked Norm a lot and he was thorough, professional and certainly knew what he was doing!!!

Friendly service.

Excellent service and quick response time.

Blayke may possibly be my favorite service professional ever. The guy knows his job! Not only did he explain things in detail, he shared pictures, which backed up his findings.

Travis and Norm were Very professional. They communicated very well and explained everything so I knew what my problem was. I definitely use it again.

Leon was great! He explained what was wrong and with great patience! Thanks!

The team responded to our call for a clogged toilet in two bathrooms. They arrived promptly and fixed the issue. It was very much appreciated- we had a houseful of company and needed it resolved quickly which it was!

Dustin, Carlos, Jared, and Spencer did an install of a new heat pump for my older manufactured house. They were excellent on communication. Came on the scheduled time of service. They showed up and got started right away. What I was expecting to take all day took less time. Dustin is incredibly knowledgeable on his skill and creative thinking. Carlos went above and beyond and helped secure ducting that was loose or broken. They did a great cleanup. Fantastic job explaining how the unit works, what kind of maintenance would be expected, and how to use the app. Very impressed and very happy to have chosen you guys. 🙂

AC inspection very thorough. Went over everything with me. The employee was training someone so it took a bit longer but no problem

Mathew was very professional and helpful. Would like him back when needed.

Richard G. did a great job getting our heating and cooling systems prepared for the new buyers of our home! He took his time and explained everything he was doing and everything looks brand new. Thanks so much!

Matthew was super informative and knew his stuff. Very respectful of my space and even loved on my annoying puppy 🙂
Would definitely recommend!

The team prompty responded to our plumbing problem and came out quickly to fix it. The price was reasonable for the work perfomed

The technician was knowledgeable and very personable.

Very nice. Very efficient. Great service.

I'm a big fan of COHC. They show up as scheduled. They are flexible. And they follow instructions. I asked them to park in the driveway in the back of the house because there's where the HVAC systems are located and they do. No one else will park in the back. He spent a lot of time inspecting both units and reported that they are in good shape with no major issues. It's nice going into the summer months knowing your AC is also ready for the hot weather.

Norm arrived on time, checked out the problem and gave me a quick estimate, got my consent for service and had the problem fixed in about 20 mins. Great service. Thanks!

Cutter was our plumber. He was pleasant, knowledgeable and helpful. Had good all around service from Central Oregon Heating and Cooling.

Leon J. and Austin did a great job on our furnace repair- experienced, efficient and courteous. Thank you!

Mathew was absolutely wonderful! Made sure our A/C was fixed quickly & efficiently. 10/10

Richard did a great job. Thank you.

We had Josh out to inspect our electric panel as we were advised it was labeled wrong. He was AMAZING!! Only 2 were labeled incorrectly, however he went above and beyond what he needed to do. Plus he is an animal lover!! My furbaby tried leaving with him. She has never done that before. 5 stars to Josh and COHC for always having professional employees.

Travis is very professional and did a thourough job.

Highly recommend this company! We had a basic cleaning and check on our HVAC system as it's way overdue. Lyle was phenominal with explaining everything he recommends to upkeep our system, what could be done for replacements, very honest and informative. He even called and got us set up with someone for next day to get some accurate price quotes on everything!

Fast & friendly

Great service from Tyce

Great service

C.O.H.C.P. has been awesome. Adam was excellent. Very informative and professional.

Blayke was professional, detail-oriented, and informative. I appreciate the quality work.

Ben was efficient and super friendly but very professional 😁
He explained everything that needed some attention to get my understanding and approval.

Cutter and his apprintas were excellent at completing the plumbing job in a professional manner. They were extremely friendly explaining the task at hand.. I would definitely want them returning to complete any plumbing task in the future..

Called me prior to arriving, courteous and friendly. Performed my service, discussed with me what service was performed and cleaned up as needed. Thanks Dylan

He was polite and professional explained everything and answers everything i asked i love this company..

Spencer was great. Friendly, good communicator and finished on time. Thank you

Matt was very professional. Showing up on time and did a great job.

Matt did a great job and took the time to explain the service he performed and helped me understand our system Operation. Thanks Matt

A great job . Central heating and cooling is the best

Outstanding service!! Won’t use anyone else! Highly recommended

Matt did a great job explaining my hvac tune up process and how i can keep it running well. He went over the checklist and explained everything he checked. He let me know when he was on his way.

Spencer did a great job. Arrived on-time, was clean and courteous. Good communication skills.

Appointment was scheduled on line. He was here in the time frame that was quoted. Matthew was knowledgeable, professional and was able to give me advice on my units and duct cleaning. This was one of the first time I was put to ease that all had been serviced and explained all the how's and why's. Will request Matthew again. 😊

Spencer and Chad came to our home to service our furnace, heat pump and added a new thermostat. Both men were professional, polite and knowledgeable. We contacted you on Tuesday(right before closing) regarding our thermostat being in locked mode. You made sure we had an alternate heat source and put us first on Wednesday schedule. Thank you for taking care of us. We do not have a google account to tell everyone how wonderful you are but thought we should thank you.

Professional & informative

Great service and excellent quality

Amazing service! Working with Nick, he provided a competitive estimate within 24 hours for a heat pump and mini-splits, and the work was completed within a week, passing inspections. The two technicians were very polite and knowledgeable. I highly recommend Central Oregon Heating and Cooling.

Fantastic service. I LIKE this company and will use their services again should the need ever arise.

The above comment was written after a service that I no longer remember. For that matter I no longer recall creating the comment. Regardless of my memory shortcomings, I have called upon them again and it turns out that my old comment remains true, and I WILL use them again if /when any need(s) arise.

COHPCE has techs that always explain very well. Yesterday, Gus proved again, that all questions are answered in a helpful, inciteful way. I'm glad this company is my go to! Thanks Gus!

In January when it was so cold, our HVAC went out. We had two service technicians out to the house. Buddy was thorough with his investigation but could not find the problem. We still had no heat the next week so Dylan came out to troubleshoot. It was a complex issue that took a lot of investigation to get to the root of the problem but Dylan was tenacious. The company was very flexible with refunding the thermostat that it turned out we did not need. Cannot say enough about Dylan's excellent service!

Leon was a great technician. He came to replace some temporary pressure switches that were on backorder. I greatly appreciate how efficient it was plus my dog loved the attention he got from Leon! Thank you so much 😊

Electricians Jax and Josh came out and ran wiring to give us the ability to turn our garage lights on from either end of both garages. No more stumbling through in the dark. They were experienced, professional and friendly! The work was done with accuracy and care. We are very pleased with the outcome and will continue trusting Central Oregon Heating, Cooling, Plumbing and Electric with our needs in those areas. Thanks so much!

Dylan was very conscientious. He cleaned the inner fan wheel filter. It was full of lint, grease, build up! I am sure it was like that for the last several cleanings.

Professional and knowledgeable

Great customer service! Travis did a fantastic job! Thank you

Very helpful and informative. Straight shooter. Did not over promise or underdeliver.

A number of years ago, Central Oregon Heating, Cooling installed a new HVAC system in our manufactured home. As I specialize in procrastination, I finally contacted about them about reconfiguring some hard-coded thermostat settings. Trevor was prompt, polite, and very knowledgeable and quickly modified the settings: and without charge I should add.

We enjoyed working with the two guys that installed our new furnace. Thank you for a job we'll don't, the furnace works well! Sincerely Richard McGuire

Last week Leon came to my house to service our furnace and inspect the ductwork, the ductwork was installed poorly. I already knew this as I have a construction background. Leon suggested that Eric come out and give us a quote. Eric was very professional and created a drawing to fully explain why the house wasn't heating properly and how the ductwork should look. Literally the following day Dominic and Harley came out and completed the job in one day. They were also polite and professional laying down mats and tarps to protect the wood flooring. They also made sure that all of the mess and demo materials were cleaned up. We have hired COHC multiple times and each experience has been exceptional.

Clay showed up promptly and was very professional in servicing our heat pump.

People at COHC were very professional. Travis was very knowledgeable and helpful

Jim was incredibly knowledgeable and professional, willing to answer any and all questions. He was so personable and friendly, and made the whole experience extremely pleasant! I will specifically ask for Jim in the future. Great experience!

We are very happy with our service Tech Richard..he left us with thoughts about our 18 year old heating unit..we have known it’s aging and may need updated in a few years. It is working well now, and we certainly appreciate
what is seen and said aloud. This was a “no charge” service as it came with our summer maintenance on our cooling system .. we paid by chose.
Thank you Richard ..

We had a new furnace and AC unit installed.
The technicians Austin and William were absolutely the best. Knowledgeable, quick and clean not to mention super personalities. We're very pleased with the work they did.

Great service over many years. Have utilized the consistent maintenance over the time I've been in my home and had a few "emergencies" over the years that you have taken care of. I have always experienced great service. Matthew has worked with me over the last few maintenance calls and always provided exemplary service. Have no hesitation recommending CO Heating to others.

Knowledgeable and efficient service technician.

Martin was awesome. Showed up on time. He was very knowledgeable regarding our system. I had several questions that he was able to answer. I would highly recommend this company.

Excellent service in repairing our tankless water heater. He diagnosed the problem quickly, the got the work done efficiently. Definitely a professional! It couldn’t have been a better experience.

Travis was punctual and easy to communicate with

These guys were so knowledgeable about HVAC systems. They informed us about all things that were funky with ours and best of all completely professional and kind about educating me. The communication was excellent and they were punctual. Highly recommend!

Excellent service! Thank you! I had my precast tub/shower replaced with a walk-in shower, and had a higher toilet installed. David came to the house to talk about it and sent me an estimate. Brian and Cutter did the removal/installation in 2 1/2 days.They did an excellent job -- I love my shower! Brian came back to fix a couple very minor repairs immediately after I called. These folks are reliable, knowlgeable, and professional. Thank you for everything!

FAST, FRIENDLY, COMPETENT

Buddy C did our Fall HVAC check yesterday. He took several photos of the equipment with his phone and reviewed the photos to show current loads vs normal values, as well as the general condition of components. The results were reassuring and also identified areas to watch in future. He was both thorough and knowledgeable about our systems and greatly helped ensure their reliability. Great guy, very helpful.

Excellent service very informative. thank you!! Becky

Martin was here this afternoon to do my annual Fall checkup. He is knowledgeable and very efficient. Very pleasant young man and an excellent representative for CO Plumbing and Heating. Glad I have them keeping track of things for me!!

Travis was quick and professional and a pleasure to work with. Came with all parts and got done with no reschedule

There was a loose wire I couldn’t see making my furnace blower lose power. Ben fixed it within a few minutes and it was done. Great service overall.