Reviews

Jim was very nice and thorough in his inspection. Really appreciated the detailed explanations.

Wonderful successful experience, as usual.

Central Oregon heating and cooling out of mattress was very helpful today when I called in for my furnace heat pump to get it looked at due to sensor issues I was having. The gal I spoke with on the phone was able to get me a service plan to help me save some money and keep me maintained properly. Then she was also able to get me a same-day schedule and Jim Lovett came out to do a full inspection and figured out what my problem was on my heat pump. He was able to walk me through different things and explain how it should be running correctly. Very respectful, helpful in lots of information given. I was very much appreciated. This company should be very proud of their employees and how they are representing your company- great job for these two that assisted me today. Thank you for wonderful customer service.

The Best!!!! Kion was sympathetic, efficient, funny and kind. Great job, very appreciated late on a Friday afternoon!

We moved into a new house and discovered there was a water leak in our high efficiency heater in our garage. We called Central Oregon Heating, Cooling, Plumbing and Electrical and got great service. Reached a live human who was nice and professional. Got us scheduled right away. A service tech (Jim) came out and diagnosed the problem and tried to fix it with the parts that were in place. We paid for the consultation and the repair (not cheap) but the repair didn't work. Jim told me he half suspected it may not work and to call if it started to leak again. I called back, told them it was leaking again. They were nice about it. No pushback. They sent another tech out who diagnosed it and told me it would cost an additional $260 to come out and repair it again. That didn't really seem fair to me and i was expecting to to have to fight with the service manager over whether I should have to pay for the second visit. The nice office lady could sense my dissatisfaction with the quote and additional fees. She said she would talk to the service manager on my behalf. I thanked her, rolled my eyes, and waited for the callback explaining, so sorry, but my service manager says we have to charge you for the second repair. To my surprise, she called me back and told me the service manager agreed with her that I should not be charged for the second repair and that they would be out right away to fix it for free. Jim came out and fixed it. Works great. No more leak. The service techs were prompt, professional and friendly and called prior to arriving. They cleaned up after themselves, discussed the repair with me and promptly sent me an email with an invoice and summary of the repairs. Great experience overall. Fair price. Not cheap, but I didn't mind paying for great service and prompt, quality work. I would recommend them and use them again.

Central Oregon heating and cooling, plumbing and electrical out of Madras was very helpful. today when I called in for my furnace heat pump, to get looked at due to a sensor issue. The gal I spoke with on the phone. Working in the office was able to get me on a service plan to help me save some money and keep me updated on my unit .and then she was also able to get me on the same day schedule, an Jim Lovett came out to do a full inspection and figured out what my problem was on my heat pump, he was able to walk me through different things and explain to me how it should be running correctly ,Very respectful, helpful and lots of information given , very much appreciated . This company should be very proud of their employees and how they are representing your company . Great job !!Thank you again.

Had Martin out twice to service gas fireplace. He is very friendly, happy, and knows his job. Very knowledgeable.

Leon Joseph was on time and very thorough. He explained the service and the details about the Greenshield Membership plan. A complete professional. Thank you

Mike was very friendly, courteous, efficient and good at answering questions. He did a great job.

He was on time, installed the new valve quickly, explained the process and made sure that the stove was functioning correctly. Great job.

Had my furnace/air conditioner check up today by Jeremy G. Very professional and on top of everything 🤗

Swift work, excellent communication. Very happy to be able to call on this company.

Outstanding service and Martin was really knowledgeable and helpful

Jim lovitt was pleasant, efficient, answered my questions and gave me a full verbal report on his findings. Very pleasant man.

Richard G

Ben was efficient and informative. Service was part of Green Shield. He answered question and was helpful.

Nice, fast & knowledgeable technicians

Jeremy was great at checking out our gas fireplace. He started our pilot light, cleaned the glass and made sure the fireplace started ok. He is great at double checking that everything works correctly.

Leon was great. Very knowledgeable, personable. Helped me understand what I should be considering today and 5 yrs in the future. Very helpful

Leon Joseph was great. He was friendly, professional and did an awesome job.

Benjamin Joseph did a terrific job.

Chris L. performed a very thorough HVAC service and gas fireplace service today. He was knowledgeable and personable. He also really took his time to do the job right and answer all the questions I had. Thank you!

Leon J showed up, shared knowledge and got things up and running quickly and easily. Professional, polite and got the job done.

Johnny was very nice and quick and fixed everything

Yearly maintenance for heat pump. Leon and Ben works quickly and answered questions.