Reviews

Excellent service and helpful! Lyle from Madras was beyond helpful and puts a capital in the word Service. He is an amazing asset to your company. We’ll be requesting him personally for all our heating and cooling needs.

Leon is friendly knowledgeable and efficient

Travis was diligent enough to fund the reason propane stove was not starting via the wall controller. He also did a great job checking the heat pump and cleaning the filters.

Prompt and Professional. I got my fireplace serviced. When the job was done the tech explained what was done and how to keep it in rest condition. Reasonable rate too

Benjamin was polite and professional. He did a complete inspection of our HVAC.
I was very appreciative of his knowledge and explanation of what he did. Great job!

Tyce and Ryan were so helpful, came tight away, and gave really information. Highly recommend

Trevor was professional and exceptional. Very knowledgeable and helpful.

My tenant was having a hearing issue and CO Heating and cooling was right there for me. Leon J. Was on time, professional, knowledgeable and very helpful getting issue resolved. Great service.

Great service and rapid response! Techs Leon and Ryan were awesome! These are the folks to call if you want great service. Highly recommend Central Oregon Heating and Cooling. A++!

Adam came today from Central Oregon Hearing, Cooling, Plumbing & Electrical to check out a tub/shower faucet that wasn't turning off completely and dripping. He was very knowledgeable and gave me an estimate on the needed repair parts & labor cost.

We returned home from a vacation trip to no hot water. I contacted Central Oregon Heating... etc. and it had a technician at our house within 2 hours who quickly solved the problem. Thanks to everyone there, particularly Brian and Rusty, for their timely and cost efficient assistance.

Benjamin from Central Oregon Heating, Cooling, plumbing and electrical was fantastic! He went over our system, explained things clearly, gave us some awesome tips including information about their maintenance plan.

Thank you, Benjamin!!!

Technician Ben was super awesome. He arrived promptly. Was super kind, professional and even took the time to have small talk with me. Highly recommend utilizing him in the future!

The men were friendly and professional! Great job!!!

My old heat pump went out right during some of the coldest days in January. My tenant was cold and I was frantic. COHCP ran out and quickly gave me the low-down. I appreciated the quick visit, thorough explanation and accurate estimate. DJ is a good communicator throughout. He was extra helpful in running a space heater over to use until the work could be completed.
I'll definitely use these guys again (but hoping not to need them).

Mike D was my tech. He was very helpful in educating me re: my heating problem. Easy to communicate with ( loved his sense of humor). He informed me about a maintenance plan that is going to suit me well and keep my HVAC system in top notch form. What a deal too! He also, let me know that a duct cleaning would probably be in my best interest. Who knew?!?! I learned lot and was very pleased with my appt with him! Thank you Mike D.

Martin did a fantastic job he went over everything I could think of . Very polite I highly recommend him!

Rusty was on time and knowledgeable about what needs to be done to fix my heaters. Highly recommend.

Leon was very professional and knowledgeable!
He answered my questions and explained how to make the best of the system!

I thought that things were professional and efficient. Would like to continue into the future

Tyce is so sweet and thoughtful, we feel well taken care of and truly appreciate his professionalism. Ryan was patient and thoughtful with explaining what was going on! DJ and William were incredibly helpful with purchasing and installing the new appliance. Thank you all.

Adam is knowledgeable and diagnosed the issue quickly.

Technician Matt was great when my furnace went on the fritz. Communicative, showed up on time, walked me through what he was doing, and back out the door in less than an hour!

I have been trying to load a trailer by myself. At 81 I just can't do what I did a few years ago. After the young men finished the job they came to do and even on their break they helped me and still got to their next job. Thanks so much 💖

Matthew did a great job and on time. Thank you for putting up with the back and forth

The technician was pleasant, efficient, knowledgeable. He showed me and explained what I needed to know.

Travis was punctual, nice and very informative to questions. Very happy with the service he provided on my water heater service call.

Lyle was great, very knowledgeable.

Prompt professional and thorough visit by Jeremy to inspect our heat pump and air handler. Great service from Heremy! Highly recommend.

Norm was quick, thorough, and explained everything!!

Benjamin was very professional, knowledgeable, and provided guidance on proper care of our system. Outstanding

These guys are so on it. I highly recommend them for all your heating/cooling needs.

Great customer service! Travis did a fantastic job! Thank you

Wayne solved our problem. We restricted the air flow. We appreciate his help and your company.

Blayke,my technician was professional, polite and knowledgeable.

Martin contacted me and arrived promptly. He assessed our problem and performed a remedy to my complete satisfaction.
A superb outcome from a company that is reliable and professional.

Austin & William arrived early, which was ok w/me, got to work efficiently, had the new HVAC system install in 6 hrs, & cleaned up the area extremely well. Their communication during the day was great, friendly, informative.

Type and Ryan were very respectful and helpful. They did their job professionally.

Very helpful and informative. Straight shooter. Did not over promise or underdeliver.

Called in the middle of the day. Richard was here right around 12:30 pm. All I needed was my new smart thermostat programmed, but he also made sure the previous guy wired everything correctly. He didn't leave until the job was done, and until he knew my house would stay warm for my 4 month old. 5 out of 5. Would probably use them again.

Had a very good experience with Central Oregon Heating and Cooling installing our new HVAC system. Really appreciated the team of installers Austin, Dominic, Ben, and the Electrician. They are true professionals, experts and well rounded. They did meticulous and careful work and even cleaned up the area they worked in. The HVAC system (Carrier) works like a dream keeping our house temperature well controlled down to a T. They answered all our questions, showed us the filter change method, and educated us on the thermostat. And so many other details we didn't think of asking they brought it to our attention. Thank so much for all you did for us. Highly recommend Central Oregon Heating and Cooling.

Buddy and Leon came for my annual maintenance in my furnace. They were very professional and determined I needed a new part to control the heat level which was to high and not adjustable. They decided it needed replacement and was surprised it was not changed at install. Overall very easy to understand the repair needed. They decided to shout down the phase 2 heating process until the installation of a new adjustment.

Matthew came out to do our service and was amazingly friendly and professional. He is very knowledgeable and loves making sure that I as the customer clearly understood what he was checking and anything I needed to know for maintenance of my system. He identified that the error and issue with the system was simply caused by very dirty filters. He was able to provide great information and helped me with the easy fix of cleaning the filters and reinstalling. Because of Matthew I will definitely be recommending the customers to other people in the local area!! Amazing service!

Excellent service and knowledgeable technician.

Chris is efficient, helpful and a great guy. He also is very nice to dogs!

Spencer was thorough and efficient. He provided great service

Brian was awesome - he showed up in a timely manner, was professional and explained everything perfectly! Super happy with his service!

Works after hours, left work area clean and worked efficiently.

I needed to replace a very old gas furnace and install air conditioning. From estimate to installation the experience was very professional, personal and considerate. The proposal was very competitive and their willingness to negotiate resulted in my decision to go with Central Oregon Heating and Cooling. From estimation to installation in 6 days. Kudos to DJ, Austin and the crew.

This is a review of COHCPE’s annual maintenance program. I have been paying for this monthly for over a year. Today two different professionals arrived at different times. First was a plumbing inspection and the second on my electrical system. Wow, am I impressed!! As I said “professionals” and that is an understatement. They checked everything and in ways I did not expect, I am pleased and I highly recommend this service and this company.

Leon came today and got our furnance running again and also spent time adding important things to the notes anout our furnance so that the next tech who comes here will have access to that info. He also walked me through things to watch for in the future. Great professional. Appreciate Leon and the whole Central Oregon Heating amd Cooling team!!!

Tyce and Ryan did a fantastic job!

I never want a different repair man he is amazing and does such a good job and so pleasant. In a 1-10 I give him a 20

A number of years ago, Central Oregon Heating, Cooling installed a new HVAC system in our manufactured home. As I specialize in procrastination, I finally contacted about them about reconfiguring some hard-coded thermostat settings. Trevor was prompt, polite, and very knowledgeable and quickly modified the settings: and without charge I should add.

Leon Joseph did a great job - he was respectful, efficient, friendly, professional, and helpful. You are lucky to have him on your team.

Leon arrived quickly, I was kept in the loop at all times on the estimated arrival time and what he was doing, low pressure on choosing from different price options. Service was completed quickly. Would use again.

Excellent service! Buddy was super thorough and explained everything to us in detail. Was an emergency tech call and he was at our house with an hour or so of calling. Amazing customer service!!!

Adam was very professional and great to work with. On time, very polite, and clean, would recommend him again!

Great service, really friendly employees

Buddy was outstanding. Very professional, knowledgeable and confident in his work. He identified and fixed the problem quickly. Very happy with this service.

Quick and professional service.

We are very pleased with Matt from Central OR Heating and Cooling. Our whole experience with COHC was an educational and enlightening experience.
Sending texts or emails to keep us informed of when a tech would be available to assess our situation. It was offered to have the tech come by that evening as soon as he was available. Matt, their technician called and informed us that it would be after approximately 7pm even though he had been working since early that morning or he offered to come by first thing in the next morning, whatever we wished. We quickly decided that a fresh mind first thing in the morning would be best as the problem we were having would be better evaluated in the morning, plus we believed that he should rest up from a very long day. This was beneficial to all of us as Matt was able to test our cooling system while it was warmer in the morning.
As Matt evaluated each test in the whole system, he reassured us that we have a great system installed and that for one item he found was that I had installed an air filter that was restricting air flow too much and replaced that with our approval, then as he continued through the testing and evaluation he noticed that our refrigerant was not charged enough. So then he tested for leaks and after finding no leaks he explained that upon installation someone must not have calculated the need for additional refrigerant to fill the lines from the condenser to the interior of the house unit, thus the low refrigerant level (2 lbs). So after we approved adding refrigerant, Matt added the 2 lbs of refrigerant bringing the pressure up to the manufacturer recommended level. This solved the problem of the condenser freezing up while trying to cool the house.
We are so pleased with the education and service given to us by Matt and the maintenance program made available to us by COHC, that we signed up to have them help to keep our system running smoothly and stable at a much reduced price of servicing our system for less per month than most television apps charge per month.
Thank you so much for Central OR Heating and Cooling and Matt their very supportive technician. Steve

We enjoyed working with the two guys that installed our new furnace. Thank you for a job we'll don't, the furnace works well! Sincerely Richard McGuire

Scheduling was fast and easy. Received an e-mail and confirm call. Great customer service. Buddy called to let me know what time he would be arriving. He went out of his way to explain everything he was doing. He was extremely helpful and polite. He even pushed pine needles off the roof when he was up there. He is a credit to Central Oregon Heating. Would definitely recommend him to anyone. I could not be happier

Last week Leon came to my house to service our furnace and inspect the ductwork, the ductwork was installed poorly. I already knew this as I have a construction background. Leon suggested that Eric come out and give us a quote. Eric was very professional and created a drawing to fully explain why the house wasn't heating properly and how the ductwork should look. Literally the following day Dominic and Harley came out and completed the job in one day. They were also polite and professional laying down mats and tarps to protect the wood flooring. They also made sure that all of the mess and demo materials were cleaned up. We have hired COHC multiple times and each experience has been exceptional.

Ben did a great job!

Chris was great as always.

I couldn't believe how quick they came out for a repair. It was awesome. Leon was super nice and knowledgeable. Explained everything. Highly recommend bothe business and Leon. Thanks you guys!!!

Had a whole new Heater installed for my Dad, Brian and Lance were so Great with the whole project so relieved having heat again. Will definitely recommend. Thank you Guys.

This company has been amazing to work with, and Norm our technician did a great job.

Matt was efficient and gave advice. Didn’t make a mess or waste time

Jax is super professional and friendly . We are on the maintenance program and look forward to seeing him twice a year!

Amazing, super fast and very helpful

We have had semi-annual maintenance for a number of years with COH&C and are extremely happy. They follow through on their sales calls, do an excellent job, suggest but never sell. We are extremely happy with them after using another firm in town. Brian was knowledgable and answered all questions. This company is one of the good guys. Today Austin and William installed a new heat pump and air filter along with a new thermostat. I cannot say enough about these two men. They were cordial. efficient,
knowledgeable and really nice guys. They spent time showing us. They also left our garage as clean as they found it after working here all day. These men follow their bosses, Ben and the GM, Travis, in giving their customers a great value in both product and service. 5 stars doesn’t see high enough. I highly recommend this company!!!!

Dylan did a thorough and excellent job inspecting our heating system.

Míke was out and was able to diagnose the issue in a few minutes. Replaced the thermostat, explained how to operate the new unit and was happy to answer questions about what we might need in the future.

Gus was helpful, informative and knowledgeable- learned some things I needed to know about the plumbing and he completed the service and repair in a timely fashion.

Accommodating, friendly and efficient.

Always have had awesome services and experiences. Will never go with anyone else, the techs and sales staff are awesome! Looooong time client and cheers to many more years!

Our service Tech Mike was great! Unfortunately, he had to give me bad news about my heater, but he did it in a very friendly manner. I had some one call and set up a time same day to go over my options for a replacement, before Mike even left. Anytime I have issues with my heater I call my friends at COHC. Always fast and reliable!

Clay showed up promptly and was very professional in servicing our heat pump.

Buddy was outstanding and very informative in educating us on the appropriate care/maintenance of our heating and a/c unit. We’ll definitely request Buddy for any future needs regarding our heating and a/c unit.

Rusty was amazing. Very professional, arrived incredibly fast and insured my family could have heat that night. Highly recommend

Chris with Central Oregon Air did a great job! He was able to troubleshoot our issue and got our heat working properly.

Benjamin was thoughtful, courteous and a delightful young man. He was ADDITIONALLY helpful in moving a bunch of junk out of the way to make room for the pull-down steps, in order to gain access to the attic where the furnace is located.
Poor guy was not only helpful but kind & patient. Thanks, Benjamin !

Lyle preformed HVAC maintenance on our homes heating system.
Lyle was/is very thorough and courteous and thoughtful.
He explained two service maintenance option plans.

Jeremy serviced my furnace! He was honest, professional, and respectful. If you call this company for any reason concerning heating or a/c, I highly recommend Jeremy!
This company has a program that allows for free maintenance, immediate service, and discounts on service and parts!
Happy New Year!

People at COHC were very professional. Travis was very knowledgeable and helpful

Jim was incredibly knowledgeable and professional, willing to answer any and all questions. He was so personable and friendly, and made the whole experience extremely pleasant! I will specifically ask for Jim in the future. Great experience!

We are very happy with our service Tech Richard..he left us with thoughts about our 18 year old heating unit..we have known it’s aging and may need updated in a few years. It is working well now, and we certainly appreciate
what is seen and said aloud. This was a “no charge” service as it came with our summer maintenance on our cooling system .. we paid by chose.
Thank you Richard ..

We had a new furnace and AC unit installed.
The technicians Austin and William were absolutely the best. Knowledgeable, quick and clean not to mention super personalities. We're very pleased with the work they did.

Great service over many years. Have utilized the consistent maintenance over the time I've been in my home and had a few "emergencies" over the years that you have taken care of. I have always experienced great service. Matthew has worked with me over the last few maintenance calls and always provided exemplary service. Have no hesitation recommending CO Heating to others.

Knowledgeable and efficient service technician.

Martin was awesome. Showed up on time. He was very knowledgeable regarding our system. I had several questions that he was able to answer. I would highly recommend this company.

Excellent service in repairing our tankless water heater. He diagnosed the problem quickly, the got the work done efficiently. Definitely a professional! It couldn’t have been a better experience.

Travis was punctual and easy to communicate with

These guys were so knowledgeable about HVAC systems. They informed us about all things that were funky with ours and best of all completely professional and kind about educating me. The communication was excellent and they were punctual. Highly recommend!

Excellent service! Thank you! I had my precast tub/shower replaced with a walk-in shower, and had a higher toilet installed. David came to the house to talk about it and sent me an estimate. Brian and Cutter did the removal/installation in 2 1/2 days.They did an excellent job -- I love my shower! Brian came back to fix a couple very minor repairs immediately after I called. These folks are reliable, knowlgeable, and professional. Thank you for everything!

FAST, FRIENDLY, COMPETENT

Buddy C did our Fall HVAC check yesterday. He took several photos of the equipment with his phone and reviewed the photos to show current loads vs normal values, as well as the general condition of components. The results were reassuring and also identified areas to watch in future. He was both thorough and knowledgeable about our systems and greatly helped ensure their reliability. Great guy, very helpful.

Excellent service very informative. thank you!! Becky

Martin was here this afternoon to do my annual Fall checkup. He is knowledgeable and very efficient. Very pleasant young man and an excellent representative for CO Plumbing and Heating. Glad I have them keeping track of things for me!!

Travis was quick and professional and a pleasure to work with. Came with all parts and got done with no reschedule

There was a loose wire I couldn’t see making my furnace blower lose power. Ben fixed it within a few minutes and it was done. Great service overall.

Nicolas was a pleasure to have in our home, he could not fix the issue but gave us stop gap options to get us thru until they could get the part. Thank you to Central Oregon Heating, you have a good team!!

Great service. Right on time.

Leon Joseph showed up on time, made sure our heating system was working correctly and spotted a few problems which he fixed immediately. Office staff is always GREAT when you call to make or change an appointment. What a super helpful crew!

We had our old HVAC gas furnace replaced with a new 2-stage gas furnace. We love the new way the new filter system works and it is also quieter. Fred our installer was a great guy and did an amazing job.

We like and trust Central Oregon Heating and Cooling so much that we had them here for 3 new installs this year....New Split-AC, a switch from a gas water heater to an electric water heater and now this new HVAC.

Thank you to the staff, estimators and installers for all our projects.🌺

Cutter saved the day! He came to the rescue on a Saturday with smile and determination to get the job done right. Top tier.

Prompt and very professional service. Nicholas Cardona was outstanding. Prompt, professional, courteous and extremely knowledgeable. He covered all aspects of the HVAC system and made certain everything was functioning properly.

Leon Joseph and Benjamin Joseph arrived today…Leon was so very kind, understanding and explained in a very gentle manner…that I had contacted the wrong company for the issue I had. I recently did utilized your company for plumbing issues and by telling me that, it reduced my level of embarrassment greatly. Benjamin was just as understanding and gentle with me. His kind demeanor meant a lot to me. I promise to be more diligent in the future in requesting a service and hope and pray that Leon and Benjamin come.

Jim was able to find out that all our fireplace needed was a new 9v battery which I supplied. The unit is working perfectly now.
Thanks Jim, great job!

Cordial, capable, efficient, on task, and great attention to detail. Our last payment had not been logged and showed we were behind. I found the canceled check, and the technician made the correction. He was very polite, considerate, and listened very intently.

Travis called ahead of time like he was asked to do. Arrived on time with a very friendly attitude. Did the work completely and gave me a detailed explanation of my system. I will request him next time because he was very pleasant to work with. Thanks Travis.

John and his apprentice did an excellent job in replacing our old faucets. They were courteous and professional. They double checked everything and made sure we were satisfied with the work they did. They did an awesome job 👏.

Martin stayed past 8 pm until he found out was causing my Heat /Cool Pump not to work.

Matthew D. provided superior service for us today. His inspection was thorough. He then educated us on the system and informed us of his observations. He offered recommendations and solutions. He demonstrated work ethics that left us knowing we can trust his workmanship. Thanks Matthew!

I always have consistent, positive service with COHCP&E. Jeremy is no exception. Great experience. Thank you!

Norm was fantastic!! He was punctual, a great communicator and really cared about delivering value and a good experience for the customer. Would definitely trust Norm and Central Oregon Heating, Cooling, etc for another water heater maintenance appointment or any future water heater needs.

I sure liked the 2 for 1 deal on my furnace and air conditioner. Jeremy and Benjamin did a thorough job checking out both, answering all my questions, as well. They were pleasant, respectable, and got the job done. I sure appreciate the great service, Thank you!

Dylan was on time and went Wright to work and explained what he did also made recommendations on how to keep things working at there best.

I had a wonderful experience with the installation of our new water heater! I could not have asked for more of a gentleman in Alex. His work was done quickly and very efficiently and he left the site cleaner than he found it. Thank you so very much Central Oregon Heating and Cooling, your employees are amazing.

Blayke did a thorough maintenance on my 1-year old HVAC system. He also presented a sign-up for discounted services saving me money on this call. His communication was timely and clear and he is a very nice guy.

Alex was super helpful and even gave me some maintenance tips to keep the new water heater in check!

Martin was awesome! Very thorough, prompt and personable. I will highly recommend Central Oregon Heating, Cooling, Plumbing, to all of my clients.

Excellent