Reviews

As part of the maintenance package, Jim Lovett came out promptly and efficiently got me set for the winter (what a friendly guy, too!) At every step, this team is reliable and courteous. My furnace will need to be replaced soon due to age and I’m looking forward to trusting this company with that task.

Buddy explained each step of process

Leon joseph was our service representative and we were very happy with his service.

Quick, friendly, knowledgeable

The installers were Austin and William.Good people, Fast work,Eyes for detail. I really forgot DJ so pardon my update . He was our project manager.Show us the difference in heater systems and explained and communicate very well with us. No pressure No rush worked with us very well thanks DJ for being a human

Good experience. Jeremy explained everything well. Answered all my questions I had for him.

Dillion came in and got the job done! He noted some faulty things that Pyramid Hearing did when the house was built. He was in and out and is very personable! Highly recommend COHC for any HVAC or furnace needs!

Travis was very friendly and professional. He clearly explained my option to resolve the problem and completed the project efficiently

We are very pleased with a very professional job. Thank you. We are back in business.

Travis was fantastic! He came promptly & was very polite, professional & efficient! He handled the annual furnace inspection quickly & thorougly. I highly recommend Travis!

I was very pleased with the service. They were fast in scheduling a free estimate on my furnace situation and following up the next day on the installation. Both the estimate and installation appt’s were completed professionally, politely and efficiently. I was given options for payment that worked with my monetary situation. Thank you for a great job completed.

Derek cleaned our kitchen drain clog. He was prompt and courteous, and did a great job fixing our problem.

Your technician was great. Blake W. Very knowledgeable and I would recommend you guys to everyone. Thank you.

Recently had a new HVAC system installed
Austin & William were truly incredible guys some of the cleanest work I've seen so far
On time , unloaded and working fast , very knowledgeable and interested in informing you on your new system clean and attention to details was amazing highly recommend .
Homeowner.. Chris Day

Tyce was a very knowledgeable technician!

Tyce did a great job communicating & did the service in a timely manner.

Travis did a great job, very friendly and knowledgeable. I highly recommend him.

Jim did a great job going through our furnace, and getting it working properly.
We really appreciate the care that he took making sure that everything was functioning properly.

Alex went above and beyond! He went out of his way to educate me. I feel lucky to have so many honest, ethical, and intelligent professionals to work with at Central Oregon Heating, Cooling, Plumbing, and Electrical.

Matt is awesome! Very knowledgeable and professional gave me a lot of confidence in the work he performed on my two HVAC systems. I look forward to my next check up.

Showed up early
Gave his honest opinion.

Great service over many years. Have utilized the consistent maintenance over the time I've been in my home and had a few "emergencies" over the years that you have taken care of. I have always experienced great service. Matthew has worked with me over the last few maintenance calls and always provided exemplary service. Have no hesitation recommending CO Heating to others.

Service representative was great! Kind, courteous and knowledgeable!

Our technician, Leon Joseph did a great job. He arrived when he said he would, he was polite and efficient in servicing our HVAC. He carefully and thoroughly explained the membership program which we decided to join.

And real courteous and when the inspection and service was done he described in full what he did and what was wrong or what needed to be done clearly. Very nice guy and polite

Gus Bansch did a large amount of plumbing work on my home in Bend including installing a new kitchen sink with faucet and disposal, installing a Moen Flo leak detection shutoff valve, and installing a new hot water recirculating pump. Gus was a pleasure to work with and is very knowledgeable. Gus is my plumber going forward and I will call him whenever I need something. Highly recommend!

Six month HVAC Tune-up: Technician Matt was excellent and is listed now as our “preferred” tech (though we’ve had the same great service from other COH techs for other issues). Not only was he thorough, but took the time to explain several things to me. We are also using Matt to clean and check our gas FP (first time after 2 years in new home).

Jim Lovett is exceptional I highly recommend! Appreciate his skill, patience, mindfulness around financial options, and general ‘can do’ attitude! Thank you🙏🏼

Leon Joseph, our tech, was fast and friendly during our fall maintenance.

Awesome service Josh was very professional and knowledgeable

Matthew educated me about specific safety issues with my gas fireplace, why professional maintenance was important and what I was doing incorrectly, pointed out which components were nearing their expiration date. I was careless, overly confident, neglected maintenance, learned a ton just from having him light the pilot. The local gas company is normally who I use, and for 13 years, know better now. Thank you!!! Matthew is coming back for the spring season, offered his 1. estimator to follow up with a Wolf range hood install, with a permitted return air system, the 2. concierge VIP membership discount service, for future service calls to include 15% off 3. installing a supplemental accessory UV filter for whole home air health for fire and pollen season in 2026!

Leon Joseph provided our pre-winter HVAC maintenance. He was professional, personable and provided us with insights regarding the work he performed. We highly recommend Central Oregon Heating, Cooling P and E.

Jim Lovett was extremely knowledgeable, friendly, and professional. Got our heater fixed in no time, and even walked me through the repair which I enjoyed! Recommend giving him a call.

Knowledgeable and efficient service technician.

Tyce was excellent in both knowledge and communication regarding our HEATING AND COOLING SYSTE. We look forward to having him do our service in the future,George

It all started with routine maintenance by Wayne, who discovered a crack in our gas furnace that was potentially leaking bad air into our home. Estimated cost to repair was about half the price of replacing the 30+ year old unit. Wayne was gracious enough to install a new Nest thermostat we had got from Oregon Energy Alliance. It is programmable n we highly recommend one. DJ happened to be in our neighborhood n was able to stop by and go over options and pricing. Discovered in order to replace hot water heater would require removal of the furnace. Since all heating and A/C units were 30+ years old it was decided to bring in the troops n replace them all. Within a week DJ coordinated for Cody and Brian to come and dismantle the furnace so plumbers could change out hot water heater in such a tight small closet at the end of the hallway. So far everything works and is so much quieter to operate and hopefully more efficient when we get out next bill. All men were professional clean efficient and very kind.

Adam was great,knew what to do right away. Had the water heater fixed in no time👍. Super friendly and professional!

We had an awesome experience with John.
Excellent communication and quick service. His friendly and helpful vibes were very appreciated and we would be happy to have him back in our home if ever we need service again!

We received excellent service in a timely manner this visit as always. This was for a flushing of our hot water heater
Alex the technician was very good and explained what he was doing in a helpful manner. He was very thorough and left our house just like he found it.
This service is part of our green shield plan which I recommend.

Jeremy and Tyce were awesome. They explained everything very well and we learned about our heating system. I would highly recommend them!

Leon is always friendly and professional. He couldn’t fix our mini split issue but was helpful in explaining what he knew about the problem and quick to provide some options for next steps.

Adam was knowledgeable and professional about what needed to be done.
I am glad I chose Central Oregon Heating, Plumbing to replace my garbage disposal and the leak.
Thank you

Love to see you guys, always timely and efficient. Can’t say enough nice things about your service men.

Great service

Central Oregon Heating, Cooling, Plumbing, Electrical has exceeded my expectations!!!
As part of my membership, Spencer did the annual inspection on my A/C and heating systems this week. He had replaced the blower motor in it last year, giving me the confidence in this company. This year he found more wear on my 23 year old units so I asked him to have a representative contact me. Yesterday DJ Wilson arrived and spent considerable time and care to evaluate what would be needed. I decided to replace both heating and air conditioning now rather than wait for them to break. The bid was under what I had estimated so we scheduled the work which was completed today. DJ set me at ease and significantly increased my confidence in his company.
Technicians Fred and Jordon were masterful in everything they did to custom fit the new appliances into my home. Both units are exactly what I wanted; it is apparent that Fred and Jordan are true professionals in the way they work, the way they communicate and their ability to attain a professional looking installation. Thank you all at CO Heating, Cooling, Plumbing, Electrical for what you have done for me.

Mike D. did a great job of assessing our furnace problem and repairing it based on his assessment. Great attitude and very friendly!

I just had my annual inspection and maintenance of my heat pump and air handler. Buddy C was great to deal with. He called to notify me of his approximate arrival time and did a very thorough inspection and cleaning. This was their $99 special for fall maintenance so the price was very fair.

Benjamin did a great job servicing my furnace. Very professional and friendly!

Our technician, Leon Joseph was great! He was very knowledgeable and professional.

Jim Lovett was the technician who provided the service today. He was professional, friendly and explained everything he did. Big plus my 10 month old puppy loved him! 5 stars in my book!

I’ve used Central Oregon Heating for several years now. They remind me when it’s time for maintenance, great customer service, professional and friendly service people, communication is wonderful.

Central Oregon Heating, Cooling, Plumbing, Central Oregon Heating, Cooling, Plumbing, ElectricalElectrical has been coming out to our place in Madras, OR to keep our monitor stove and our heat pump and cooling system running properly. We have been very lucky in having Lyle B. as our technician. He is polite, efficient and personable. Most of all he has kept our equipment running.
We were with a different central Oregon company but that company decided that the rural areas outside of Bend were too much hassle so they started charging astronomical prices. We were relieved to find a company that cared for the small town communities too. Thank you, Central Oregon Heating, Cooling, Plumbing, Electrical and thank you Lyle for your honesty and superb service in your trade. You have been the best technician we have had.

Furnace repair. Wayne was great and timely

Jim was very knowledgeable and friendly. He didn't mind me watching so I could learn more about our gas fireplace.

Richard Garland did a great job and explained everything very clearly on his furnace maintenance visit.

Quick turnaround on scheduling. Clayton was professional and very helpful. Took the time to thoroughly answer questions.

Cameron was on time (always a great start), polite and professional. He helped us understand what he was going to do for us and what that would mean for us going forward.

Tyce was very personable and informative. Great to work with.

Richard G was very helpful and efficient.

Great service!! Thankyou!

Jeremy was very professional, courteous, knowledgeable, on time and informative . Thank you for your hard work.

Jeremy was knowledgeable, professional, and a great communicator.

He was friendly, professional, knowledgeable and efficient. Very happy with the service and the pricing.

Great service. Tyce Fuller was a great technician and represented your company really well.

Was very helpful

Dylan did great! Knowledgeable and personable.

We have had great service from Central Oregon Heating, Cooling &Plumbing the couple times we have used them. We always get a call ahead of time letting us know when they'll show up. Colin was very professional, friendly and personable. He did a great job for us and answered all of my questions regarding our heating system. Hopefully he's our technician next time! 🙂👍

Always great service. Knowledgable and informative. I recommend your company to everyone here at Eagle Crest! Great service oriented businesses are far and few between these days! Keep up the good work

Honest and polite. Accessed the problem and suggested an alternative thermostat.

Gus was great, excellent communication and explained everything! I would definitely recommend Central Oregon Heating/Cooling

Came out to diagnose my gas fireplace
In two days vs the ten days another co offered. 👍🏼👍🏼

I have used them to replace our furnace add in AC and an air purification system and now just used them to put in zoning for our house so we can control the upstairs temperature better during the extreme temperatures of Central Oregon!

Martin was awesome. Showed up on time. He was very knowledgeable regarding our system. I had several questions that he was able to answer. I would highly recommend this company.

Spencer was awesome! He was efficient and friendly and took care of my fireplace maintenance perfectly. I would highly recommend him.

Buddy was great. 5 stars

Excellent service in repairing our tankless water heater. He diagnosed the problem quickly, the got the work done efficiently. Definitely a professional! It couldn’t have been a better experience.

Clay arrived when he said he would. He explained each step of his inspection and answered all my questions. I would use him again.

Nice guy, fixed what we were having problems with and was able to service furnace even though it wasn’t the purpose of the visit. I was expecting another appointment.

He showed up for a diagnostic on our furnace, Richard was ABSOLUTELY AWESOME!! on a scale of 1 to 10...I give him an 11!! He was thorough and patient in explaining everything to us. We love central Oregon heating and cooling.

On 10/15/25 Martin came by to check the furnace on an annual visit. He was very helpful and pleasant in explaining what he checked and it was a pleasure to have him here. We were having difficulty with our thermostat and Matthew came by today and got it sent to the right temperature. Great service!!

Travis was punctual and easy to communicate with

Mike D did an excellent job servicing our furnace and air conditioning system. Job well done. additionally provided information on the Apco-X system.

These guys were so knowledgeable about HVAC systems. They informed us about all things that were funky with ours and best of all completely professional and kind about educating me. The communication was excellent and they were punctual. Highly recommend!

Josh was great! Didn’t have the right mounting piece when he first came out - rescheduled me quickly and expertly installed my lighted fan! Great experience. They are definitely now my go-to company!

Very professional. Very informative. Thanks

Excellent service! Thank you! I had my precast tub/shower replaced with a walk-in shower, and had a higher toilet installed. David came to the house to talk about it and sent me an estimate. Brian and Cutter did the removal/installation in 2 1/2 days.They did an excellent job -- I love my shower! Brian came back to fix a couple very minor repairs immediately after I called. These folks are reliable, knowlgeable, and professional. Thank you for everything!

FAST, FRIENDLY, COMPETENT

Buddy C did our Fall HVAC check yesterday. He took several photos of the equipment with his phone and reviewed the photos to show current loads vs normal values, as well as the general condition of components. The results were reassuring and also identified areas to watch in future. He was both thorough and knowledgeable about our systems and greatly helped ensure their reliability. Great guy, very helpful.

Excellent service very informative. thank you!! Becky

Martin was here this afternoon to do my annual Fall checkup. He is knowledgeable and very efficient. Very pleasant young man and an excellent representative for CO Plumbing and Heating. Glad I have them keeping track of things for me!!

Travis was quick and professional and a pleasure to work with. Came with all parts and got done with no reschedule

There was a loose wire I couldn’t see making my furnace blower lose power. Ben fixed it within a few minutes and it was done. Great service overall.

Nicolas was a pleasure to have in our home, he could not fix the issue but gave us stop gap options to get us thru until they could get the part. Thank you to Central Oregon Heating, you have a good team!!

My experience with Matthew was superior. He was able to explain things to me so that I could understand them. He was patient extremely good humored / It was a five star visit. For my next check up on my furnace, I want him back😁

Great service. Right on time.

Leon Joseph showed up on time, made sure our heating system was working correctly and spotted a few problems which he fixed immediately. Office staff is always GREAT when you call to make or change an appointment. What a super helpful crew!

We had our old HVAC gas furnace replaced with a new 2-stage gas furnace. We love the new way the new filter system works and it is also quieter. Fred our installer was a great guy and did an amazing job.

We like and trust Central Oregon Heating and Cooling so much that we had them here for 3 new installs this year....New Split-AC, a switch from a gas water heater to an electric water heater and now this new HVAC.

Thank you to the staff, estimators and installers for all our projects.🌺

Cutter saved the day! He came to the rescue on a Saturday with smile and determination to get the job done right. Top tier.

Prompt and very professional service. Nicholas Cardona was outstanding. Prompt, professional, courteous and extremely knowledgeable. He covered all aspects of the HVAC system and made certain everything was functioning properly.

Leon Joseph and Benjamin Joseph arrived today…Leon was so very kind, understanding and explained in a very gentle manner…that I had contacted the wrong company for the issue I had. I recently did utilized your company for plumbing issues and by telling me that, it reduced my level of embarrassment greatly. Benjamin was just as understanding and gentle with me. His kind demeanor meant a lot to me. I promise to be more diligent in the future in requesting a service and hope and pray that Leon and Benjamin come.

Jim was able to find out that all our fireplace needed was a new 9v battery which I supplied. The unit is working perfectly now.
Thanks Jim, great job!

Cordial, capable, efficient, on task, and great attention to detail. Our last payment had not been logged and showed we were behind. I found the canceled check, and the technician made the correction. He was very polite, considerate, and listened very intently.

Travis called ahead of time like he was asked to do. Arrived on time with a very friendly attitude. Did the work completely and gave me a detailed explanation of my system. I will request him next time because he was very pleasant to work with. Thanks Travis.

John and his apprentice did an excellent job in replacing our old faucets. They were courteous and professional. They double checked everything and made sure we were satisfied with the work they did. They did an awesome job 👏.

Martin stayed past 8 pm until he found out was causing my Heat /Cool Pump not to work.

Matthew D. provided superior service for us today. His inspection was thorough. He then educated us on the system and informed us of his observations. He offered recommendations and solutions. He demonstrated work ethics that left us knowing we can trust his workmanship. Thanks Matthew!

I always have consistent, positive service with COHCP&E. Jeremy is no exception. Great experience. Thank you!

Norm was fantastic!! He was punctual, a great communicator and really cared about delivering value and a good experience for the customer. Would definitely trust Norm and Central Oregon Heating, Cooling, etc for another water heater maintenance appointment or any future water heater needs.

I sure liked the 2 for 1 deal on my furnace and air conditioner. Jeremy and Benjamin did a thorough job checking out both, answering all my questions, as well. They were pleasant, respectable, and got the job done. I sure appreciate the great service, Thank you!

Dylan was on time and went Wright to work and explained what he did also made recommendations on how to keep things working at there best.

I had a wonderful experience with the installation of our new water heater! I could not have asked for more of a gentleman in Alex. His work was done quickly and very efficiently and he left the site cleaner than he found it. Thank you so very much Central Oregon Heating and Cooling, your employees are amazing.

Blayke did a thorough maintenance on my 1-year old HVAC system. He also presented a sign-up for discounted services saving me money on this call. His communication was timely and clear and he is a very nice guy.

Alex was super helpful and even gave me some maintenance tips to keep the new water heater in check!

Martin was awesome! Very thorough, prompt and personable. I will highly recommend Central Oregon Heating, Cooling, Plumbing, to all of my clients.

Excellent

Blayke was very knowledgeable and professional.

Spencer from Central Oregon Heating, Cooling, and Plumbing arrived at our home shortly after we initiated the service call.

Spencer called immediately upon his arrival, was courteous and knowledgeable, and quickly diagnosed and resolved our HVAC issue, restoring our A/C during a hot August day.

We are very thankful for Spencer and his company’s efforts and won’t hesitate to use them again. They were great to work with.

Both technicians were friendly knowledgeable. The drain was cleared quickly and they continue to flush the lines to ensure problem was resolved, not just pack up and leave immediately. They also took great care to clean up after themselves.

Technician Leon Joseph performed a maintainence check up on our furnace. He also cleaned an electronic filter & reviewed our HVAC duct work system with us. I highly recommend his service!

You guys have always gone above and beyond. I so appreciate you showing up the very same day.

Richard G. AC maintenance did an amazing job for us yesterday when our AC sprung a leak. He returned a 2nd time to fix it. Great job Richard. What a great company!! And a great guy. 5 stars

They showed up on time and fixed the issue quickly. We will use them again.

Trevor was sharp, professional and well-mannered.
He did everything in short order with enthusiasm.
Thank you TREVOR.

Always appreciate "specials" in this day & age:) Called to schedule and accommodated to my life schedule! Great follow up care for reminds and courtesy call out as promised. Fantastic communication to technician Dan, who also performed courtesy call out as requested. Arrived on time with friendly and personable nature. Receiving extra attention as in attendance for my appointment was new to the company but not industry was Buddy. Dan and Buddy introduced themselves and explained what to expect from their visit. I understand how in some "customer service" positions, can be annoying to have a customer stand over them as the work is being done.. not these 2. Welcoming my questions AND answering in a manner that me, a simple homeowner could understand:) I really appreciated that extra energy of just not being their job to answer or even better, no evidence of being annoyed by being asked. GREAT SERVICE!! Confidence and comfort knowing that I will continue enjoying the temperatures that I choose. THANKS GUYS !!! PSA I was handed a business card to submit a review on with one of those QR CODES and will get around to that BUT wanted and able to get this out right away as my efficiency is on a keyboard and not the cellular phone. Sealing the deal for anyone on the fence about spending $99.

Friendly and informative