We’ve had a lot of issues with our unit, not COHC’s fault, just an unhappy little machine. Anyways. Called and had a message sent to the Bend team. They reached out very quickly, and sent someone the same day (this is mid snow-crazy so I was impressed.) Mike was excellent, didn’t knock because we have a sign out front asking visitors not to, was fabulous at explaining the answers to our concerns, very polite, and so glad he came!
We’ve had issues in the past with parts needing ordered and some breakdown in communication, but COHC made sure to rectify that and took good care of us. Great service, won’t hesitate to call with future concerns!