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Reviews


See What Your Neighbors Are Saying!


Your comfort is our top priority. Check out what our valued customers are saying about their experience. We’re standing by ready to serve you. To get started, please give us a call at 541-246-7223.

Susan P.
1708395332
We had a great experience. Not only were they very nice, they were professional and knowledgeable.
Brea L.
1708390821
They were able to come out to my house a day early and the guys were super nice, cleaned up after themselves and very quick to fix my fireplace. Thank you!
Bonnie T.
1708387149
All the aboveLyle was so informative friendly. Took time to explain what was happening.
Gary H
1708380481
Tech. came within 2 hours of calling. Was very knowledgeable about the unit. Diagnosed the problem and wrote an estimate for repair before leaving.
Diklah O.
1708359732
Dan, Chris, and the rest of the COHC team came to our rescue! As true winter conditions hit Bend this past week, unfortunately, our furnace went out on us. A very thorough assessment was made on our unit and we were in need of a replacement. Once we gave the go-a-head to the COHC team, by the time I came home from work, we had a new furnace installed and heat throughout our whole home! I was so excited, that I actually stood on top of one of the vents barefooted for a few minutes 😁 Much thanks to Central Oregon Heating and Cooling for such a quick response, efficiency of having staff and equipment and genuine kindness and compassion to get the job done! ✌🏼 D & Wendy
Leslie H.
1708315394
We have done business with central Oregon heating in the past. Always helpful and accommodating. Thank you.
Shayna M.
1708295010
Excellent service, as always!
anita H.
1708208534
Best fair service company in a long time. Informative. Very much adaptive to service needs. Would recommend their friendly service next time. Thank you!
Beverly P.
1708137245
Jeremy was very personable and professional as well as excellent technician. He did a thorough servicing and replaced the filter.
kat F.
1708132736
Very knowledgeable and very nice, always cautious of my critters and has a friendly smile 😊
Kim M.
1708126537
Dustin and Dominic performed the installation of the heat pump and air exchanger. They were very professional and efficient. They had the old system removed and new system installed in 6 hours. Dustin reconfigured our smart thermostat to be more efficient and walked me through the entire system prior to leaving. They left a very clean worksite even after a snowy day.
Michael L.
1708126119
Called Central Oregon Heating, Cooling and Plumbing to do my annual heat pump system check (since they were running an add) vice using my old company and so glad I did. Was much cheaper and got signed up for their annual program. Very professional and friendly team. Won me over with their customer service!
Trina R.
1708118311
Richard was very thorough, knowledgeable and friendly while working on our fireplace and furnace.
Syd P.
1708111506
CO Heating sent someone to address the problem I was having in an appropriate timeframe. Chad was friendly and professional. He communicated what he found and what he did to fix the issue. The job was completed quickly. I can't think of a thing they could have done better.3/24/23 new house, new problem, new tech, and same professional knowledgeable service.2/16/24 Routine maintenance today. My experiences with COHC&P have all been 5/5.
Charleen H.
1708048918
The plumbers were extremely efficient and helpful
Alan G.
1708046390
Same day service. Very friendly in the office and the tech and his apprentice were both very friendly and courteous. Very knowledgeable as well. They will be my first call everytime!
Kristeen G.
1708025549
Immediate service for both, a broken, old hot water tank awhile back and as of yesterday a new furnace. Special thanks to all the employees for their patience and clear explanations.
Todd T.
1707976646
COH&C has been out a couple times and we’ve always had a great experience. For this furnace tuneup, the guys arrived on time and went right to work. We have 2 furnaces in this 3 story house and did find one part that would’ve failed in the next couple of months. They showed it to us, explained why it was so important, and replaced the part. They confirmed that the filters were not dirty enough to replace… So that saved us a few bucks. And we did get a substantial discount from a direct mail promotion they were having at the time. Absolutely recommended.
Carrie S.
1707953248
I have always been pleased with your service, thank you! Alex and Taylor were especially helpful today, much appreciated!
Wade H.
1707952315
Central Oregon Heating was very helpful, organized, with good products and staff, my water heater and furnace work great and I like the ecobee thermostat. GOOD WORK GUYS!!!
Mary S.
1707939087
The technician was very professiona. He explained everything so that we could better x care of are heating system. Give him five stars for excellence!
John B.
1707879457
Great timely service for a reasonable price!
Jay G.
1707769906
Timely and professional. Great service.
Rocky D.
1707763070
Nice work cleaning my mini split! Now its working great,service was on time,employee very nice good worker!
Stacey C.
1707601505
Very easy to schedule. Called to let me know multiple times what time they were coming. Friendly techs. Great experience.
Bevo R.
1707531698
Good group of folks. Diligent. Timely response. Professional capabilities. I always have enjoyed working with their people.Another good visit today.
Kevin M.
1707517904
My furnance went out Thursday evening. A phone call first thing Friday morning arranged a technician vist by 1:00 PM. The technician quickly identified the problem - a burnt out fan motor. He told me the cost of a replacement, and then evaluated the vunerablity of four other components of the 23 year old furnace - the gas valve, another motor, the control panel and the fire box.A salesman was called in and arrived within the hour. He estimated a identical replacement cost of $5,300 and a installation scheduled for the first thing Monday morning. He honored a "special" they were running - even though I wasn't aware of it.Getting a new furnace with a 10 year warranty when the repair was going to cost roughly 20% of that made long-term sense to me.I never felt pressured to do the replacement or any upgrade. I felt like both the technician and salesman helped me evaluate the pros and cons and best long-term solution for my situation.This was my second dealing with this business and both times I felt I was dealt with fairly and with integrity.
Richard H.
1707446714
Lyle was very professional, explained everything and did a great job! They also came on the same day that I called. Will use again in the future!
D D.
1707443279
We lost heat unexpectedly and they were able to squeeze us in & make it the next day! Technicians were professional, friendly, and efficient! They quickly found the issue and resolved it, while also suggesting a maintenance plan to help with routine maintenance at an affordable rate! Thank you so much!
Audrey H.
1707357071
Came quickly and fixed the problem with our heaters. Super thankful! Great customer service!
Jeffery W.
1707348119
Just had a heating tune-up. Easy to schedule prompt arrival after phone call heads up. Very thorough and knowledgeable
Kathy T.
1707331741
They showed up in time and did the work we needed done to sell our home
Bill C.
1707194603
On time. Clean set up. Works great. Norm knows his craft.
Stephanie N.
1707010909
Awesome that someone is there and available to assist 24/7. After our 20yr old furnace died in the middle of the night, in the of the chilliest nights of the year, they sent out a team to do an inspection the following morning, & the next day an Amazing crew came out to put in a whole brand new HVAC system. Professional, friendly, & did a fantastic job on their clean up. 😎👍
Bill P.
1706989563
Great and very prompt service. Jeremy gave our forced air electric furnace a good check out and explained well what he found. Again we are very happy with the service we have received from Central Oregon Heating, Cooling, and Plumbing.
Bijan T.
1706927567
The expertise was the best I’ve experienced In Bend. Colin did not give up until he figured out the problem with our gas fireplace. We are very grateful!
Candy G.
1706901442
Very efficient, great service. Super nice and helpful people in the office also.
Mike C.
1706831861
Jeremy made the most recent COHC visit to the house and was extremely knowledgeable, personable and effective in working on our system. We appreciate their work!
E. B.
1706809638
Lyle is awesome! He is courteous and respectful and would highly recommend him as your technician
Patrick F.
1706639300
technician was knowledgeable and friendly. gave me the lowdown on the status of my furnace
Kylie K.
1706314017
Super easy online appointment booked 3 days out. Guys were only here for 20 min and fixed my water heater issue, gave me tips for fixing it myself next time. Inexpensive and efficient - love it!
kelly L.
1706311272
Absolutely impressed with the Techs at CO Heating. Honest, extremely knowledgeable and very kind! They all deserve a raise! 😃 Thank you. Kelly L.
James C.
1706305486
Outstanding professional interaction with Jim, as he diagnosed and serviced our Heating system. We are well pleased with our maintenance experience. We will use Central Oregon Heating and Cooling if we have future service needs.
Catharine N.
1706290086
I was very pleased with the service. They were fast in scheduling a free estimate on my furnace situation and following up the next day on the installation. Both the estimate and installation appt’s were completed professionally, politely and efficiently. I was given options for payment that worked with my monetary situation. Thank you for a great job completed.
Hunter H.
1706033846
We’ve had them out twice and the prices, service, and communication are excellent. We will be using you guys for our next house issue/upgrade.
Cindy E.
1705965496
Alex was extremely helpful. He got a number of things functioning for us very quickly. I've been with Central for a number of years and they have never failed to provide the very best service.
Silvia S.
1705886686
Glad they are around and ready to help! They did!
Diane M.
1705883045
Quinton was friendly, pleasant, and thorough.
Bill K.
1705802759
Great service. Highly recommend.
angel C.
1705771604
The repair man was very nice and professional. He was here less than an 1/2 hour and had everything fixed. I will recommend this company.
Nate G.
1705710710
Our furnace stopped working when it was very cold and icy. They showed up a couple hours later. Jeremy was professional and did a great job getting us up going again thank you! Would highly recommend.
Paul D.
1705705611
Service was excellent
Andria L.
1705700451
Central Oregon Heating and Cooling came to my rescue after another company canceled their appointment. They quickly diagnosed the problem and got my heat back to working in my house. I am so grateful for their friendly staff and being willing to drive out on a very icy day. Thank you!!
Mark G.
1705685829
I can’t say enough great things about my experience with Central Oregon Heating and Cooling! My heating system was failing during this past deep freeze. I had received a quote from one of their biggest competitors. I wasn’t happy with the cost so I decided to call COHC to get a comparison. Eric came out the next morning to take a look at the job. I was very impressed with his knowledge and professionalism. He gave me 4 option to look at (competitor gave me one). I was blown away by the price difference. I was able to get a better brand with a higher efficiency rating for $4800 less. I committed to the job that day. The next morning their team came out to get the job done. The installation crew was awesome. Very impressed with the service I received and would highly recommend giving them a shot at earning your business! Thank you Eric and Team COHC👍
david S.
1705635028
We called about a stuck damper and Collin and Martin showed up the next day! It was late for them but they didn’t rush and diagnosed our problem and set us up for repairs and a biannual service agreement that covers heating plumbing and electrical! We are elderly and retired and having that security and follow up is exactly what we need. We look forward to this new relationship with Central Oregon Heating and Cooling and plumbing!
Yvonne N.
1705633822
Great service! Love Cody.Super responsive and helpful
Joyce B.
1705621601
The repairman was very polite and explained what he was doing. He covered his shoes while in my house. I'm sorry I forget his name. He has been here before and is always very professional and personable.
David M.
1705620416
Chris and Ryan were great! Thanks guys!
LaMara T.
1705620062
Awesome company. And very thankful they are willing to take payments.
John F.
1705600428
CO heating was prompt and efficient in helping me out recently.They will be my go to company on any issues with HVAC or plumbing.
Our trane heating system stopped heating during our abnormal cold and snow event. I reached out to two different local companies for service. Appointments were booked out for both but Central Oregon Heating and Cooling called within a day to let me know they read I was without heat and would put me on the schedule for the following day. As requested, the technician called 30 minutes prior to let me know he was on his way albeit 8:30pm. Heating was back up within 45 minutes and the technician headed to his next appointment.This company rises to the occasion when heating and plumbing issues come in droves due to 0 degree weather.
Chicken L.
1705596136
I had to call Central Oregon Heating & Cooling because my heater wasn’t working in the middle of the snowstorm. Cody, show up to my house after hours through the snowstorm to make sure that my heater was working and my family was warm. Kodi is a 10 and he will remain as my service technician in the future. Also, David Schroeder, on the plumbing side, is a 10. Thanks guys!
Jennifer S.
1705543437
Jim was friendly and had great information about my heater-we appreciate his hard work! Thank you!
Betty F.
1705522292
Friendly and very good at his job.
Sally D.
1705513933
Eric was thorough and knowledgeable re replacing a gas furnace. He was instructional regarding installation process and product. He did not oversell. Austen, who installed the unit was efficient and helpful with new thermostat and furnace. So far we are very pleased with the transaction and installation. Final approval is pending with the county. Both individuals provided excellent customer service. We appreciate their assistance.
Rex T.
1705502032
Called to check out the fan motor on on fireplace, tech serviced the fireplace and we joined their twice year full service preventive maintence program for $250.Very happy w their first time service here at EagleCrest
Jesse Z.
1705457850
We are always SO happy with your service! You're always quick to come over and the tech's are great! Friendly, knowledgeable, and informative!
Carol M.
1705429806
Richard was awesome. He's always caring and professional.
Andrew K.
1705370940
Excellent service, quick, courteous and answered all our questions
Sara P.
1705359586
Very friendly and knowledgeable. I appreciated that they whew able to come so quickly on a very busy day.
Janelle M.
1705351903
Found the problem was courteous and prompt
viki B.
1705347931
On time, great job. Great price.
Jimmy H.
1705339139
The team that installed my new furnace and heat pump was awesome. I felt bad that they did not leave till about 6:30pm on New Years weekend. They still did a great and complete job. We had a little bit of an issue withe the humidifier at the start but they fixed it in a timely manner. I would recommend this company for all your heating, plumbing, and electrical needs. Just a side note the electrician was very nice to answer a question I had on a different project I am doing. There are not a lot of people that would do that.
Pat B.
1705287385
Excellent customer service, I called Friday and they showed up on Saturday which was the coldest day of the winter yet!
colleen M.
1705278445
I called on Saturday afternoon and within an hour someone was at my rental to repair the hot water heater then came back Sunday to put in a new water heater. All during a heavy winter storm.
Dana N.
1705269953
Awesome response and diagnosis!!!Jeremy was outstanding. Highly recommend Greenshield+
Garrett M.
1705263773
Dan came out on his day off after the crazy snow storm to help service our home when we had no heat. He provided great customer service, explained what was happening with our furnace in detail, and was respectful around the house. I highly recommend this company and Dan.
Daimion G.
1705259535
Excellent service would highly recommend.
Camille V.
1705180573
Chris L was very professional and knowledgeable. Answered all of my questions and gave extra tips to help with the issue not happenings again. Would definitely recommend. Only wish this company would have helped me last year when had the same issue.
Mariah F.
1705174166
With the cold weather we woke up to 54 degrees in our house called Central Oregon Heating and Cooling and they came right out! Our tech Jim was amazing and so kind and walked us through how to prevent it from freezing up again. Thank you Central Oregon Heating Cooling and Plumbing!
Megan R.
1705167614
Jim was prompt, professional, and fixed our furnace on this frigid morning (it’s 2 degrees!!). I’m especially glad we have GreenShield when things like this come up.
Marsha S.
1705105151
Nice gentleman, had part on hand. 10 minutes of perfection! Liked the advanced warning call. Class act company. Love my fireplace again.
Wendolyn C.
1705018173
Jeremy did a fantastic job and went the extra mile. Great service!
George K.
1704738003
Fast response to water heater problem. Diagnosed with authority an fixed on the spot. Wish I called Central Oregon first, cuz Einstien electric sent a dude that recommended replacing heater for $2,100......CO fixed for $350. Will call CO first from now on
Shirley A.
1704595520
We are very happy with our new furnace and heat pump. The men that showed up here to do the install did good work and when they were done they left everything clean and made sure I understood how to use our new furnace thermostat. We would give a referral if ever needed. Thank you Central Oregon Heating and cooling and plumbing for the great job you did. Sincerely , Shirley Ayres
Annette H.
1704564733
Lyle was very professional, efficient and personable. I am very pleased with the service.
Brett U.
1704397087
Prompt, thorough, professional and personable service by Lyle
Sharon U.
1704130842
Our heat system was down with temps in the 30’s you were prompt and Lyle did a great job getting us up and running. Thanks!
Ricky W.
1704056603
Showed up in a timely manner, very professional, made sure everything was in working order. Friendly with our 4 dogs.
alf C.
1703635305
man really friendly and he did good job thanks
Jeanette W.
1702675410
Exceptional service from Lyle today for a heat pump repair. He was on time, professional, and courteous. Laura was also outstanding when I spoke with her on the phone. I'm very grateful you guys service the Fossil, Oregon area.
Lisa C.
1702090774
Colin and Jeremy persevered through my fireplace repair, which proved to be somewhat problematic…they were prompt, performed an excellent, highly professional job….if I could offer them both six stars, I would! I highly recommend!
Steve S.
1702054097
Very impressed they could get us scheduled the next day after we committed to a new hvac system and had it up and running that same day.⁰
Kathy S.
1701908484
The serviceman came and he wasted no time getting us some hot waterVery friendly man
Nancy J.
1701731256
Very pleased with service, friendliness and concern. Highly recommend.
Kathy S.
1701720894
Great customer service. A great technician (Wayne) came out. Service completed throughly and timely. Very kind and polite.Thank you.
Scott J.
1701129198
Awesome as always
Stewart O.
1700855986
Moved their schedule to accommodate our emergency
Joie S.
1700850804
Very knowledgeable and non-judgemental. The plumber was kind and quick.
Anita J.
1700314079
COHC&E are the best. I needed my furnace fixed and they were able to come over that day. When they arrived it only took them an hour to assess what was wrong and fix it! Now my home is set for the winter. Reasonable cost too. We are fortunate we have them in our area. Highly recommend them.
Terri V.
1700260210
Very promp and did a good job.
Patty W.
1700099943
I called for a service and got an appointment right away. The service person, Richard was very polite and informative. He serviced and cleaned our furnace and checked out the heat pump. We just moved to this home and I appreciated him explaining things to me. I would recommend Central Oregon Heating, Cooling and Plumbing to others.
Kimilee M.
1699735102
A great young man, Adam was very personable and fixed my problem in a timely manner. I would recommend him to anyone and his company.
Harry K.
1699657227
Excellent service. Very thorough inspection. Explained what is being checked and offers recommendations if necessary. Very friendly.
Bill R.
1699055326
Richard the service representative was very professional and did many repairs on our furnace. Its up and running again he explained what problems we had and repaired them professionally. I would for sure use your company again including Richard. Thank you for that service. Bill Richardson
Lynnette H.
1699046837
We were in need of a new heat pump/furnace and wanted a couple quotes. We contacted Central Oregon Heating. Trevan was very thorough in reviewing our current furnace and was quick in getting us a couple quote options. He was available on several occasions to answer our questions and/or to meet with us. He was very professional, knowledgeable and took time to help us with the best option for our needs.The two colleagues that installed the furnace were also very professional and polite and took time to go over the system prior to their leaving.We then had an issue with the new furnace. In contacting the office, they had Matt come to our home. Within 15 to 30 minutes the issue was resolved. We were pleased with his knowledge and professionalism.Thank you Central Oregon Heating. We made a great choice in contacting you.
Zenee M.
1699039177
I called them in July when my rental home. had AC issues. They were the only HVAC company who responded to my request! They took their time to diagnose the issue and repair the issue! Thank you! Thank you!
Cliff D.
1698270542
Wayne is very professional, in his line of work and courteous
Carol F.
1698253136
We are being connected to the sewer. The process has been going smooth and efficient. We just have one more step to go, but so far we have been ver satisfied.
Angelina C.
1697684032
Rich was awsome I highly recommend him very nice patient and tries everything to fix the problem before taking the next step thank you rich for your customer service and for working on my fire place
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