Today was Heating maintenance day. As always the office alerts me of appt. & when Matthew is on his way. When Matthew is close, he alerts me of his arrival. He is very professional and friendly. I have been lucky that he has consistently been my technician and now I consider him a trusted friend.
Out of the van, into the house and right to work. He checks Everything.Inside then outside to the heat pump. I get an email report but he also explains what he did, what he found , any alerts i need to be aware of And answers any questions I have. And then I get a written checklist report. Awesome.
And yes, I do have a maintenance plan. I love hearing "no charge today". See you in the Spring, Matthew. Have a good, safe rest of your year!